Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
762 reviews
Willow Lake LendingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Willow Lake Lending puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Willow Lake Lending (willowlakelending.com) has 762 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
762 approved reviews, newest moderated first
I would say this was the best experience I’ve ever had the service was quick and easy
By Jamauri
Response from Willow Lake Lending· Apr 13, 2026
Thank you for sharing your experience with us, Jamauri! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.
Great experience.
By Laura B.
Response from Willow Lake Lending· Apr 13, 2026
Thank you for sharing your experience with us, Laura! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.
Ms.Erica was amazing and helped me out by taking her time explaining everything to me !!
By Mercedes
Response from Willow Lake Lending· Apr 10, 2026
Hi Mercedes! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Willow Lake Lending, and we're grateful for the opportunity to serve you. Thank you again for your business!
Wow! Very helpful and they care about you!
By Jojo N.
Response from Willow Lake Lending· Apr 10, 2026
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
The loan was fast and easy. But I was not let know how much was my payments and how long. And where I pay. Hope you send that information soon
By Steve E.
Response from Willow Lake Lending· Apr 10, 2026
Hi Steve, we are sorry to hear you are frustrated and want to ensure your payback amount and schedule work for you. We have escalated this issue to one of our Customer Care Supervisors who will call you as soon as possible. We appreciate your time. Thank you.
The application was easy to understand, and the customer service was great.
By Al
Response from Willow Lake Lending· Apr 9, 2026
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
Very impressed with how the qualifying for a loan was very easy .Thank you for helping me .Sincerely Kathleen Mills
By Kathleen
Response from Willow Lake Lending· Apr 8, 2026
You're most welcome and thank you for the five-star review, Kathleen! We're glad you chose us as your lending partner.
Good communication. Helpful staff.
By Alan H.
Response from Willow Lake Lending· Apr 7, 2026
Thank you for sharing your experience with us, Alan! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.
