Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
762 reviews
Willow Lake LendingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Willow Lake Lending puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Willow Lake Lending (willowlakelending.com) has 762 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
762 approved reviews, newest moderated first
Fast and courteous service I would recommend to anyone
By Christina H.
Response from Willow Lake Lending· Jun 3, 2026
Hello Christina, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
Very easy, fast service. Great!!
By Cathy T.
Response from Willow Lake Lending· Jun 3, 2026
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Great customer service quick loans and great responses when you have questions.
By Willie
Response from Willow Lake Lending· Jun 2, 2026
Thank you for sharing your experience with us, Willie! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.
So went to app get extra cash to help with bills. Not much it was $1,200. So, I thought i pay it in a few payments it will be done. We'll, I was wrong. I look at the statement.i never saw they take out 500% interest rate on me. So, instead paying that money back I'm paying alot more to a grand total of $7k. When I ask for was $1k. They said I send a contact. I did on a app that helps people to get approved for a small loan. I didn't ask for them. The app pick for me. So, now I have to pay them 27 more payments. If I would know that I would never agree to this or get this loan. Now, I'm afraid to get loans out now. So, I can keep up with a some bills. Thanks willow lend.
By Jennifer Z.
Response from Willow Lake Lending· Jun 1, 2026
Hi Jennifer, thank you for reaching out, we are always here to help and want to make sure that we address each one of your concerns: We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings. We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances. In reviewing your account, we see that you have spoken with a Customer Care agent who was able to satisfactorily address your requirements. We are delighted to have been able to assist you in establishing a payment schedule that meets your needs. If you have any additional questions, please reach out to us at [email protected] or (855) 857-5253.
The team they work they were professional let you going easy interested for next time
By Gyhath A.
Response from Willow Lake Lending· May 28, 2026
Thank you for taking the time to leave this positive review. We appreciate your business.
Easy app and a great team
By Todd
Response from Willow Lake Lending· May 27, 2026
Thank you for sharing your experience with us, Todd! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.
Good customer service.
By David M.
Response from Willow Lake Lending· May 26, 2026
Hi David! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Willow Lake Lending, and we're grateful for the opportunity to serve you. Thank you again for your business!
Everyone was very helpful the loan process was easy no wait got money quick no problems.
By Melissa H.
Response from Willow Lake Lending· May 26, 2026
Thank you for your review, Melissa! We appreciate the feedback and look forward to the opportunity to serve you. Let us know if you have any questions at [email protected] or at (855) 857-5253.
