Great product, great customer service!! Thanks Amy :-)
I had a small packaging issue that I requested be addressed with the company. There was a communication glitch, probably due to spam filters, and I was somewhat disappointed that I hadn't heard back to get the issue resolved. But once Wild Idea and I were back in touch with each other, Amy rapidly resolved everything with excellent customer service. Thank you, Amy, for your response and commitment to your customers. The package I purchased was for a gift and the recipient has raved about the "awesome" buffalo dishes he has made. I will use Wild Idea again for my next gift purchase for someone special and 'outdoorsy'. It was perfect.
By Tracy M.
Response from Wild Idea Buffalo Co· Feb 6, 2015
Tracy- Thank you for letting us know your concerns. I see that you emailed us regarding the one package that had a tear, I replied to that email letting you know our options for handling the issue. I have re-sent the email. Please check your spam folder to be sure it isn't sorted as spam. I look forward to your reply and hope that we can resolve the issue immediately! Very Best- Amy Benson


