Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
10,269 approved reviews, newest moderated first
Great wig, not to thin or thick. Also delivery was fast.
By Dee
Response from Wigs.com – The Wig Experts™· Apr 30, 2026
Dee, We're so glad to hear that you found the wig to be just the right thickness and that the delivery was fast. Thank you for your positive feedback!
delivery was really quick!
By KB
Response from Wigs.com – The Wig Experts™· Apr 30, 2026
KB, We're happy to hear that your delivery was quick! Thank you for your positive feedback; we appreciate it.
You did great but the bangs I ordered were not the same quality product from five years ago. They are thinner and don’t cover my forehead well. And the only way to know is if you open the package then you can’t return them. So disappointed.
By Rosemary J.
Response from Wigs.com – The Wig Experts™· Apr 30, 2026
Rosemary, We’re sorry to hear the bangs did not meet your expectations, especially compared to your previous purchase. We’d be happy to assist you directly in selecting the right style and color to better suit your needs. We can also help clarify our return eligibility policies to ensure everything is clear moving forward. Please feel free to reach out to our support team!
Always had great service from Wigs.com
By Karen S.
Response from Wigs.com – The Wig Experts™· Apr 30, 2026
Karen, We're happy to hear that you've consistently had a great experience with our service. Thank you for your positive feedback!
For a wig that was to have light to medium density this was waaaay beyond. Could barely see the part. Definitely way too much hair. Not going to return due to fact the person who ordered it was in the hospital when it arrived and unable to be concerned, at the time, with the wig. On a few of the videos the wig wasn't that thick, especially the elderly lady with the white wig. Also, the mix of coloring is too strong in specific areas, it's not all blended in together as shown (Sugar and Charcoal) This wig had all dark in the back with the top and sides mixed and the very front has two streaks of white running down, like Lilly on the Munsters You need to update your color chart and notify the company and whomever is making this wig. Apparently, they don't know anything about colors.
By Sherry
Response from Wigs.com – The Wig Experts™· Apr 30, 2026
Sherry, We’re sorry to hear the wig did not meet your expectations. We do our best to represent density and color as accurately as possible, though slight variations can occur due to lighting, styling, and production. We understand how this can be disappointing. We appreciate your feedback and will share it with our team for review. If you’d like us to take another look at your order, please feel free to contact our support team.
Do not order from this company if you value your money and they have horrible customer service. I returned the product a few days after I received it. I didn’t like the color, so I didn’t even bother trying it on. I received an email saying I was not going to be reimbursed, even though I followed the exact protocol of what was expected in order to receive my money back. I called they wouldn’t work with me at all. I am fighting this through my credit card company currently. Totally disgusted, will never order from them again.
By Shelby
Response from Wigs.com – The Wig Experts™· Apr 30, 2026
Shelby, We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Upon inspection, the returned item showed signs of wear. In accordance with our return policy, we are unable to accept or issue refunds for items that have been worn or altered. These guidelines are in place to maintain quality and fairness for all customers. We understand this is not the outcome you expected and regret any frustration this has caused. If you would like us to review your case further, please don’t hesitate to contact our support team.
I purchased the Gaby wig before in Martini & was very pleased. Lots of compliments on how it didn’t look like a wig. At age 86 fighting pancreatic cancer, this wig has been a blessing.
By Patricia
Response from Wigs.com – The Wig Experts™· Apr 29, 2026
Patricia, We're so glad to hear that you were pleased with the Gaby wig and received compliments! It's wonderful that our wig has been a blessing for you. Thank you for sharing your experience with us.
Excellent quality, nice fit and comfortable to wear.
By customer
Response from Wigs.com – The Wig Experts™· Apr 29, 2026
customer, We're happy to hear that you find our product to be of excellent quality, a nice fit, and comfortable to wear. Thank you!
