Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
10,269 approved reviews, newest moderated first
Huge selection, great quality, superb service.
By Alicia
Response from Wigs.com – The Wig Experts™· Nov 29, 2023
Thank you for your kind words! We're thrilled you appreciate our vast selection, excellent quality, and superb service. We appreciate your support and look forward to serving you again!
Great refund service. Fast and accurate! Great product, just have to be careful when ordering your color. Not true to life.
By Helen H.
Response from Wigs.com – The Wig Experts™· Nov 29, 2023
Hi Helen, Thank you for your positive feedback! We're pleased to hear that you had a great experience with our refund service—fast and accurate. We appreciate your note about being careful when ordering the color, and if you ever need assistance or have specific color preferences in the future, feel free to reach out. Thank you for choosing us, and we look forward to serving you again!
No hair to look good does not look spikey on at all just a mess
By Rosanna Smith L.
Response from Wigs.com – The Wig Experts™· Nov 29, 2023
Hi Rosana, We are saddened to hear that the Spiky Clip is not what you expected. We contacted you to discuss this further and also wanted to let you know you can return it. We hope to hear from you soon! Warm regards, The Wig Experts
I chose wigs.com because they have a big inventory and a reputation for a liberal return policy. After purchasing my first wig from them, I found that they did a good job on communication, and I received the product promptly. The quality of the product did not disappoint me. I didn’t purchase my first choice due to price, but I thought the wig I did purchase was appropriately priced. I just had no complaints about the whole process.
By Sharon
Response from Wigs.com – The Wig Experts™· Nov 28, 2023
Hi Sharon, Thank you for choosing Wigs.com, and we appreciate your positive feedback! We're pleased to hear that our extensive inventory and return policy influenced your decision. It's great that the communication was effective, and you received your product promptly. We're glad the quality met your expectations, even if it wasn't your first choice due to the price. We're here to assist you and look forward to serving you again! The Wig Experts
I am very well pleased with my wig purchase. I had a stylist trim my wig to my style. I wore the wig the day I went to the stylist and she ask where is your wig? Everyone has been very complimentary of my wig and state if they didn't know they would have thought it was my hair!
By Richard M.
Response from Wigs.com – The Wig Experts™· Nov 28, 2023
We're thrilled you're happy with your wig purchase! It's fantastic that your stylist could trim it to your style, and your compliments are a testament to how natural and stylish it looks. Thank you for choosing us, and we're delighted that your wig has become such a fabulous addition to your style! Thank you for choosing us, and we're delighted that your wig has become such a fabulous addition to your style!
Arrived in record time, perfect wig I get so many compliments
By Frances K.
Response from Wigs.com – The Wig Experts™· Nov 28, 2023
That's fantastic to hear! We're thrilled your order arrived in record time, and you're enjoying your perfect wig. Compliments are always a great sign that you made an excellent choice. Thank you for choosing us, and enjoy your fabulous new look!
Wig is nothing like was pictured and I am returning it.
By Mary
Response from Wigs.com – The Wig Experts™· Nov 27, 2023
Hi Mary, We are saddened to hear the Delaney wig wasn't to your liking. To better assist you, we would recommend a virtual consultation. We know shopping online and wondering if it's right can be challenging, and based on the part of the process you are on, you would be the perfect candidate for a virtual consultation. This free premier service that we now offer will help us better serve your needs! Virtual consultations allow you to do a one-on-one Zoom with one of our experts. This will enable us to show you how to measure, review styles and color options, and answer any questions you may have. If this interests you, let us know, and we will gladly schedule a meeting with you. You may also book online by using the link below: https://www.wigs.com/pages/virtual-consultation We look forward to the opportunity to assist you! The Wig Experts
Love the huge selection of human and synthetic wigs. Incredible customer service. Fast shipping. Easy no hassle returns.
By Woodsycharater
Response from Wigs.com – The Wig Experts™· Nov 27, 2023
Thank you for your excellent review! We're delighted you love our extensive selection of human and synthetic wigs and had a positive experience with our customer service team. Fast shipping and hassle-free returns are critical aspects of our service, and we're thrilled to know they met your expectations. We appreciate your support!
