Got an empty packed delivered
Got an empty packed delivered
By Albin J.
Response from Wicked Cushions· Feb 7, 2025
Hey, sorry this happened. A quick contact with us and we will reship this in no time.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
51 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The World's Most unique Headphone accessories, made by Wicked Cushions.
Wicked Cushions (wickedcushions.com) has 51 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
51 approved reviews, newest moderated first
Got an empty packed delivered
By Albin J.
Response from Wicked Cushions· Feb 7, 2025
Hey, sorry this happened. A quick contact with us and we will reship this in no time.
took 11 days from date of purchase for the pillows to even be shipped. when the packages arrived, there was a heavy smell of smoke about the amazon packages and the plastic packaging. would have been a better rating if the package didn't smell of smoke, I'm glad the pillows didn't smell.. the steelseries nova pro wireless cushions fit very well for slightly larger ears because they are such deep cushions. very satisfied except for the smell as mentioned above. returning customer for sure in the future
By alexander
Response from Wicked Cushions· Feb 7, 2025
Hey, so sorry this happened. We have no control over the amazon shipping process, it is all done by amazon. I am glad however that the product is fine!
I had an issue and they resolved it quickly! I ordered their gel gaming earpads and during shipment I purchased the new Nova Artics Pro Wireless headset but was disappointed to find out that they are incompatible with the earpads I ordered. So I contacted support with the hope to return them and get store credit so that I may buy in the future the new earpads that support them. They straight up fully refunded my purchase while contacting me (almost immediately) that they cannot send back the order but I was free to offer the earpads to whoever needed them. Really above and beyond service. I deeply appreciate it and will be a loyal customer!
By Ruslan N.
Response from Wicked Cushions· Feb 7, 2025
Thank you so much! we really appreciate it :) Stay Wicked