Sunday, November 8, 2026 · Customer reviews of US businesses
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263 reviews
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whitecloths.com (whitecloths.com) has 263 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
263 approved reviews, newest moderated first
Not only was the quality extremely poor and sizing way off (size small is actually more like an extra large), but the customer service suggestion was that I keep it (no refund) because the shipping costs are high and the refund process is long. That is their solution.
By carolyn W.
This is a lying company from China! Advertised from the USA, I tracked my "package" from China to my mailbox. Nothing was there. They took my money and gave me nothing. Typical China.
By Sue L.
SCAM!!!!!!!!! If I could give 10 minus stars, I would. The sweatshirt | sweater I ordered was a Scottish Highland cow. The PICTURE on the website was of a knit. The product I received was a PICTURE of a knit on polyester. Now whitecloths.com site will not display ANY pictures of any merchandise. How convenient is that? They also said they were located in the USA - NOT, it is CHINA. took a month for the merchandise to arrive. I paid through Paypal and I will be disputing this transaction. $40+ for a scam and a terrible piece of clothing.
By Lynn P.
Came from Italy when advertised as made in USA. The “ sweatshirt” was nothing as described- screen printed shirt- not a fuzzy sweatshirt! And it’s ugly. Total ripoff after paying customs and overseas shipping.
By SHEILA A H.
This company is a scam…DO NOT PURCHASE FROM THEM! I ordered a sweatshirt from them. It is 2 months later and I have not received it. They can’t tell me where it is. I’ve asked for a refund but haven’t received it yet.
By Ellen L.
The online site claimed that the items were made in the U.S. (my order shipped from Italy). The quality of the items including quality of texture and color does not match the online descriptions. The texture is screen printed on. The support emails keep telling me I should keep the product as shipping fees to return are high and there is a long delay in refunds. Scammer
By Christine T.
Impossible to talk to anyone in customer service. I spent over $75 on items. After 3 weeks I received one pair of pants. Knowing how sizing goes on these sites, I ordered a 2X in hopes that it would fit, WRONG! It looked more like a medium, large at best. Still waiting for 2 tops, it's been over 6 weeks now. I'm sure they will be crap too! Wish I could leave a - 5 star.
By Becky K.
The one star is for the cute items advertised. I wish I had checked this company out before purchasing three sweatshirts. After a month two arrived from Ireland (???) and were flimsy material and cheaply made. The label inside said made in China and dry clean only. I still have not received the third and am so angry at myself for trusting them. Please do not order from them as you will be greatly disappointed. Also your total will be over $10 more than you were led to believe.
By Ginny S.
