Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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263 reviews
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whitecloths.com (whitecloths.com) has 263 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
263 approved reviews, newest moderated first
The tops I received look nothing like they appeared in the pics. In the picture they look long and material different, these two are short and the material is cheap. Never buying anything from this place again.
By Patricia M.
Beware. Do not order from them! After a month it finally showed that my order was delivered however I did not receive anything. They gave me a tracking number to use to contact USPS which was not a USPS tracking number so I had to go back to them again. Then they gave me a USPS tracking number which when I inquired with USPS they said that it was not associated to my address so it was delivered but not to the address I had used. I went back to them again and they told me to open a case with USPS because it was sent to the address that I provided while USPS told me it was not. A day later my package mysteriously appeared from New York via USPS ground. I ordered a sweatshirt but it was more like a long sleeved shirt. I will be leerier of Facebook ads going forward.
By Margaret Peters W.
My order for a sweater with a lamb was NOT at all what was pictured! The hoodie is actually made of cheap polyester material with an unrecognizable pattern and not knitted like the one thatwas shown in the ad. I will NEVER order from this site again.
By Laura S.
Didn't receive the product. I give them a zero. Scam. I even went to the website online as opposed to Facebook. Looked good. Said made in the USA. Tracking says Spain. Don't order from them.
By Roger Y.
Product is misleading, won't accept returns
By Stacey Peck B.
100% a scam. Bought what I thought was a cute sweater with a fluffy embroidered fox. What I got was a cheap 3D, misshaped print in flimsy material that pulled the first time it was washed. Also the arms are too small. DO NOT BUT FROM THIS COMPANY!!! You have been warned.
By Sandra Wicker R.
DO NOT BUY FROM THIS COMPANY! Reading the Reviews I doubt that this company wants to improve their quality or service. SO wish I had read the reviews of this company before purchasing a Hoodie that said part of the cost would be donated to the fire area in Maui, Hawaii The Hoodie pictured was very pretty with a Turtle on it. I did order X-Large so I could wear a turtle neck under it if the weather was cold. The x-large would fit a woman twice my size. I wear a 16. The shoulder seams were halfway down my arms and for a Hoodie the material was extremely light weight and should have been advertised as a summer coverup. When I contacted the company and explained my issues and sent pictures and everything they requested their response was I GOT WHAT I ORDERED and that was that!!! No offer of exchange or refund. I also doubt that Maui, Hawaii will ever receive a dime from my purchase. Never do business with these people.
By Penny M.
100% a scam. Does not send product, when you open a case with PayPal they provide phony tracking information. I know it's fake because the package bounces around the country in impossible timeframes. DO NOT BUY from Whitecloths. I fell for the facebook ad, I will never do that again.
By Bill N.
