Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
176 reviews
WheelsawaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Wheelsaway, we bring a proven, hassle-free way to sell old, damaged, or unwanted cars to the U.S. Backed by years of experience in the UK, our team has helped thousands of car owners get fast cash for junk and salvage cars with a simple, transparent process. We believe selling your old car should be quick, easy, and fair. That’s why our specialist brokerage provides instant offers, free towing, and no hidden fees. Whether your car is old, damaged, or simply unwanted, Wheelsaway is here to help you turn it into cash - fast!
Wheelsaway (wheelsaway.com) has 176 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
176 approved reviews, newest moderated first
Good price quick pickup and payoff
By Medicaid P.
Response from Wheelsaway· Aug 14, 2026
Thank you so much for your fantastic review! It really means a lot to the team. We’re delighted we could make the process quick and hassle-free for you. Thanks again for choosing Wheels Away, and we hope to help you again in the future! Best wishes, Wheels Away
The driver you all sent to pick up my Tahoe was excellent. Jose was courteous and professional. He held a conversation as he worked which is what I look in customer service. The only thing was, I was quoted $400 and my envelope only had $382. But I'm not gonna cry over $18 I just thought I'd mention it.
By Jose Ricardo Rodriguez J.
Response from Wheelsaway· Aug 14, 2026
Hi Jose, Thanks for sharing your experience! We'll be sure to take this on board.
Somehow they had given me a price on a different VIN number than what I gave them. The offer when we were just getting ready to complete it went from 1500 to 500. Wasted a lot of time with these guys and I would not recommend them to anybody
By customer
Response from Wheelsaway· Mar 10, 2026
We're really sorry to hear about your experience. This isn't the kind of service we aim to deliver at all. We’ll review what happened so we can learn from it and continue to improve our service. Best wishes, Wheelsaway
Luke guided me through the process quickly and clearly. At the end he answered my questions and informed me on next steps in the process.
By Barrett B.
Response from Wheelsaway· Mar 10, 2026
Thanks for the great review - we're happy our team was able to help!
Quick and easy
By Callum M.
Response from Wheelsaway· Mar 10, 2026
That's what we aim for! Thanks for the great review :)
Contacted them via online they contacted me gave me a quote I accepted it they gave me the restrictions and terms I said okay accepted them when I got a call from the local U-Pull-It location it wasn't the right price it wasn't the what they say wasnt what they meant to saysame number it wasn't the same terms etc etc
By customer
Response from Wheelsaway· Mar 7, 2026
Hi there! We're really sorry to hear your experience with us didn't meet your expectations. We always try to deliver the best possible service to our customers, and this doesn't sound like the kind of service we aim to deliver at all. We really appreciate you taking the time to share your feedback with us. We'll look into what happened so we can learn from it and do better in the future. Best wishes, Wheelsaway 😊
Pays to little. Wasted a entire day waiting on tow company
By Jennifer C.
Response from Wheelsaway· Mar 5, 2026
Hi Jennifer, We always try to deliver the best possible service to our customers, so we're very sorry to hear that your experience didn’t meet your expectations this time. We really appreciate you taking the time to share your feedback with us. We'll look into what happened so we can learn from it and do better moving forward. Best wishes, Wheelsaway 😊
Your customer service rep was amazing, I was told a day and time for pick up and they delivered. I was very happy with the payment I received and I would 💯 recommend this company
By Katherine B.
Response from Wheelsaway· Mar 5, 2026
Thanks for your kind review, Katherine - we're so happy to hear this! Thanks for choosing us :) Best wishes, the Wheelsaway team
