Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
643 reviews
Wheelchairparts.netSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wheelchairparts.Net is a family owed business. We have been around this industry for more than 30 years.We opened up this business because we understand the urgency and necessity of the products that we sell. As the owners of this business we are pride in helping the community and its members get the parts they need when they need them.We have one mission: To help wheelchair users keep on going. That means giving great prices, fast shipping, videos and providing support to the community! We are always happy to hear from our customers. Email us and tell us how we can improve the site, our products or anything you would like to see. We are always happy to hear from our customers. Email us and tell us how we can improve the site, our products or anything you would like to see
Wheelchairparts.net (wheelchairparts.net) has 643 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
643 approved reviews, newest moderated first
Bearings were ordered by us because "the expert" said he was put on hold for an hour. I got the bearing number off the old bearing, and ordered them. Came in 4 days sooner than expected . Great service, priced exceptionally reasonable! Thanks
By David M A.
Item price was good, shipping seemed too high.
By Carol
Response from Wheelchairparts.net· Nov 10, 2016
Dear Carol, thank you for your feedback. We are continuously working on improving the shipping and handling cost but some times is out of our hands. Best regards,
Fast and easy site. Found parts for my lightweight/everyday chair I thought I would have to go through the manufacturer for and other parts I didn't even know existed! Prices are superb.
By Steve L.
Response from Wheelchairparts.net· Nov 10, 2016
Thank you for your feedback Mr Lewis! We are happy to hear that you found the parts you need it at a super prices!
Service was quick and I received exactly what I needed. Thank you.
By Peter E.
Response from Wheelchairparts.net· Sep 13, 2016
Thank you Peter E! We are happy to hear that you like the service and that the parts worked well for you! Regards.
Fairly easy to find and order parts
By Carl W.
Response from Wheelchairparts.net· Sep 13, 2016
Thank you Carl Whitesel! We appreciate your comments and look to your business in the future. Regards!
The site is easy to navigate and find what your looking for
By Randel W.
Response from Wheelchairparts.net· Aug 29, 2016
Thank you for your feedback Randel West! We really appreciate it. Please let us know if you have a question or need customer/product support. Regards!
I definitely recommend ordering any wheelchair parts or accessories from Wheelchairparts.net. When I was looking for light up caster wheels, and had a question, they immediately responded through their chat tab. When i asked about promotion codes, they had one available. When I tried to contact them through FB, they were there. This company has great customer service and a great selection of wheelchair parts.
By Yenesey R.
Response from Wheelchairparts.net· Aug 27, 2016
Hello Yenesey, Thank you for your feedback! Your new wheels are shipping today and should arrive early next week. Please make sure they are properly installed or you may have a false contact and the lights may not work consistently. Give us a call if you have any questions about this. You may also want to consider our rewards program and earn some points to save money on future orders. Here is the link to the rewards web page: http://www.wheelchairparts.net/rewards/ Regards! The wheelchairparts.net team
They need to offer more coupon codes in an email. I have spent $100's over a few years and I have yet to ever receive a discount.
By Ed K.
Response from Wheelchairparts.net· Aug 27, 2016
Hi Ed, Thank you for your feedback. You may want to consider signing up to our rewards programs and earn points for every purchase. Here you can find details to the rewards program: http://www.wheelchairparts.net/rewards/ We have many customers participating in the program. We will also review your recommendation and will do our best to improve the coupon discounts. When you have a chance give us a call and will offer you a special discount for your next order. Again, thank you so much for your feedback, we really appreciate it.
