the operator was very helpful
the operator was very helpful
By Mihaela S.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
291 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 Official WhatsApp Marketing Platform for Businesses. Trusted by small businesses & large enterprises across 90+ countries.
WhatChimp | #1 Official WhatsApp Marketing Platform (whatchimp.com) has 291 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
291 approved reviews, newest moderated first
the operator was very helpful
By Mihaela S.
Thank you Michele , patiently explained good support.
By Aravind S.
Whatchimp was helpful in setting up broadcast messages. Support is pretty good, Abba was helpful in troubleshooting broadcasts when there were issues.
By The D.
had connectivity issue and was promptly resolved... thank you
By Puneet A.
Good communication and service from the staff.
By Valeria R.
If I could give zero stars, I would. This provider is entirely a house of cards built on manipulated ratings. Their dashboard is painfully, inexcusably slow, every click takes ages to load, making basic workflow management an absolute nightmare. To make matters worse, their customer support is completely non-existent. Don't expect any help when things inevitably break. Speaking of ratings, ignore every single 5-star review you see here. The company literally forces users to leave a 5-star review just to unlock access to the platform and use their services. It’s an absolute joke and a shady tactic to hide how terrible their product actually is. Save your money and look for a legitimate WhatsApp API provider instead.
By Chris B.
Response from WhatChimp | #1 Official WhatsApp Marketing Platform· Sep 27, 2026
We need to address the central claim in this review head on, because it is false. Our reviews are not fake, and no customer has ever been asked to leave one in exchange for account access. Calling the honest feedback of real customers, many of whom name the staff member who helped them, fake is both wrong and unfair to the people involved. It is also worth noting that Trustpilot's own guidelines prohibit incentivised or coerced reviews, and it actively investigates and removes reviews that break those rules. Ours are here because they are genuine. We maintain complete transaction and activation records for every customer and will gladly share them with Trustpilot. Reviews are requested only after a customer's setup is finished and they have told us they are happy with the service. Activation has never depended on a review, and there is no step in our onboarding that asks for one. Your own account was fully activated and connected to WhatsApp before this review was posted, with no review requested at any stage: https://postimg.cc/hJGP8hbL On the dashboard and support concerns, our founder has already reached out to you personally and would like to hear back. If there is a real issue with your account, we want to fix it. That door is still open.
Joy, I really appreciate how she handled my case,very friendly staff.
By mansur mohd T.
Michelle helped me well
By Nyesigomu E.