good explaination
good explaination. thank you for the guidance.
By Harshani S.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
291 reviews
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#1 Official WhatsApp Marketing Platform for Businesses. Trusted by small businesses & large enterprises across 90+ countries.
WhatChimp | #1 Official WhatsApp Marketing Platform (whatchimp.com) has 291 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
291 approved reviews, newest moderated first
good explaination. thank you for the guidance.
By Harshani S.
Need a lot of patches to accommodate the new whatsapp updates especially regarding the new username feature. So many other issues regarding subscribers and the app's synchronization but i guess i'll make do for the lower price. I encountered a problem regarding the upgrade to Pro package. You'll need to manually cancel your basic subscription before upgrading. Otherwise they will still charge the basic one and have to wait to resolve the issue. But so far, for less than a month of use, and thousands of marketing messages blasted, everything is fine. You'll just need to adapt with the UI. A bit confusing for first timers, but it is adaptable in a few days. (I have yet to adapt to a few functions in the app though, but it's fine.) This is also our first time using WABA API so i have no idea if any other API brands are a lot better. Their help support is good, just need to expect the time differences, so you'll need to wait for their human response. But im fine with it. They're very helpful when needed. Still am not confident to subscribe to annual payment though. I hope my confidence continue to grow with whatchimp.
By Afifah M.
Joy followed up till the issue is fully resolved.
By Quadri Abiola Oloko A.
The service is actually very usefull and the customer service is available for any issue.
By Skills G.
quiero agradecer a Michelle por su amabilidad y pronta respuesta estoy muy satisfecho con su asesoria
By Edwin G.
The customer service stands out. The team is responsive, easy to reach, and takes technical questions seriously. It's also a complete platform rather than just an API gateway. Bulk broadcasting, templates, and automation all sit in one dashboard, and the API integrates cleanly with your own systems. Setup was straightforward, and it's been reliable at volume. The 0% markup on Meta's official rates is one of the main reasons they're a good choice. Most BSPs add their own fee per conversation, and that adds up fast. Recommended.
By Hazem E.
Precise and quick assistance. Very kind too. Benjamin Christabel was the person asisting me.
By Gerardo N.
Abba Joy was very helpful in assisting me to onboard my WhatsApp to WhatChimp
By Yogen Raj T.