Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
67 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whaley Foodservice provides professional technical service and maintenance for all commercial kitchen equipment and HVAC in the Food Service Industry, since 1944.
Whaley Foodservice (whaleyfoodservice.com) has 67 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
67 approved reviews, newest moderated first
Always a pleasure to do business with them
By BULGER EQUIPMENT L.
Response from Whaley Foodservice· Jan 18, 2017
Thank you for taking the time out to give us such a glowing review! We do our best to provide the best parts and service. Thank you, Davis
We've been buying from Whaley Food Service for years. We've always received good service. I wish the prices were more competitive but they are convenient and easy to do business with.
By TRADEMARK GROUP S.
Response from Whaley Foodservice· Jan 18, 2017
It's great hearing from our most loyal customers! At Whaley, we work hard to provide the best service and parts for all of our customers. Thank you, Davis
Emailed and called trying to get pricing for replacement parts, a month later i'm still waiting!
By OrlandoSandwichshop
Response from Whaley Foodservice· Jan 18, 2017
Thank you for bringing this to our attention. We are in touch with the branch manager and we will make sure you are speaking with them as soon as possible. Sincerely, Davis
I have been working with Whaley for over 15 years. they have great customer service and very dedicated technicians. I would recommend them to anyone.
By ROSE VILLA SOUTHERN TABLE AND B.
Response from Whaley Foodservice· Jan 16, 2017
It is wonderful hearing from our most loyal customers! 15 years, wow! Here's for 15 more! Davis
your company does a great job
By BROOKDALE V.
Response from Whaley Foodservice· Jan 13, 2017
Thank you for your glowing review. It is wonderful to hear positive feedback from our service calls. Thank you, Davis
I did the repair myself and the unit is working fine the thermostat was replaced for $89.00. Your Repairman was just anxious to get the service charge of a $149.00 and leave. What a ripoff? Sorry it was a very bad experience.
By TOUCHING YOUR WORLD M.
Response from Whaley Foodservice· Feb 8, 2017
We appreciate your feedback. Whaley technicians are the best in the business and work hard to keep the customer cooking. We are in touch with the Service Manager who will be reaching out to you soon. Thank you for choosing Whaley. Sincerely, Davis
I have used Whaley for years. I have learned to pay once for the good stuff. Whaley are no BS operators and have never performed unnecessary repairs. I highly reccomenbd them
By Cliff Sinon, Tomo Japanese R.
Response from Whaley Foodservice· Jan 13, 2017
Thank you for taking the time to provide a great review! At Whaley, we truly value our loyal customers in the highest. Thank you, Davis
I know i worried the secretary but she staty calm and professional and the service tech was well prepared and willing to help good people to work with
By Moe better B.
Response from Whaley Foodservice· Jan 12, 2017
Thank you for taking the time to provide a great review! At Whaley, we strive for superior customer service and it sounds like our people were able to give you that experience. Wonderful. Thank you, Davis
