WeVideoReviews of wevideo.com

Response from WeVideo· Sep 13, 2021

Hi Kurt, Thank you for reaching out and providing this feedback. Please take a look at our plans page https://www.wevideo.com/plans to see what is included with each subscipiton. Your feature request has been passed along to our product team. Please let us know if you have any additional questions.

Response from WeVideo· Jul 27, 2021

Hi Chakra, Our support team has reached out to you and issued a refund.

Response from WeVideo· Jul 21, 2021

Hi Cherokee, I would recommend navigating to chrome://settings/clearBrowserData, selecting "Cached images and files", then clicking "Clear data" to clear the cache on your browser. Please also check to ensure your browser is up to date and let us know if the issue persists after these troubleshooting steps.

Response from WeVideo· Jul 21, 2021

Good morning, I am sorry to hear that you have been having problems with our application. I would be to help you with any issues you are experiencing. Would you please provide me with some more information? You can also get help with our application by contacting us at [email protected].

Response from WeVideo· Jul 21, 2021

Hi WG, Thanks for reaching out. I am sorry to hear you are struggling to use our application. This article is one I find super helpful in learning the basics https://wevideo.zendesk.com/hc/en-us/articles/1260804013070-How-can-I-edit-clips-in-Timeline-mode-. If you have any problems, need some guidance, or have any other questions, please don't hesitate to contact our support team at [email protected].

Response from WeVideo· Jul 14, 2021

Hi Vincent, our support team has reached out to you and issued a refund.

Response from WeVideo· Jul 14, 2021

Hello Ishara, Thank you for the input. Every video has 2 hours max length, and this is the same length for all WeVideo plans. This limit was chosen to improve export time and quality. Any video longer than that will render very slowly and possibly have flaws. If you wish to create longer projects, you will have to split the edits into several 2-hour long exports. Publishing time refers to the total amount of time you have exported for all videos created and is often per month.

Response from WeVideo· Jul 14, 2021

Good morning, Thank you for providing this information, we appreciate all customer feedback. Your feature request has been passed along to our product team. Please let us know if you have any additional questions.