Golden Retriever Portraits
I loved the portraits of my dogs! So cute!
By Justine F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
I loved the portraits of my dogs! So cute!
By Justine F.
When my original print came, it wasn't quite right. W&W made my requested change to match the photo I provided exactly, and sent me a new print at no cost. Excellent customer service - and now I'm so in love with my portrait of Charlie!
By Becky P.
I already did a purchase with you for my cat Carotte portrait and it was so perfect so i decided to give my boyfriend a portrait of his dog Nala!❤️
By Camille G.
Had to ask 3 times for the painting
By Martin C.
Response from West & Willow· Jul 18, 2023
Hi Martin, We want our customers to be 100% happy with their orders and our service. It definitely sounds like we could have done better for you! Please check your email for an email about this.
I asked to have this mailed to 741 N Pine Island Rd - Apt 214, yet you apparently are mailing it to MY address 😖
By Holly S.
Response from West & Willow· Jul 18, 2023
Hello Holly, Oh no! This isn't good. Our shipping specialist would like to investigate this for you. We just sent an email to you with more information.
My Cat just dues and this is a great reminder of the love I have for him.
By Cory A.
Response from West & Willow· Jul 18, 2023
Hi Cory, Reading such a great review really validates the effort we put into making a product our customers love ❤️
Fast and easy and quick to ship out my order
By Ricky
Customer service was amazing.
By Bette D.