Way better than I expected!!
I was hesitant to order from an ad on Facebook but I am so glad I did.. I ordered a picture and a blanket and it arrived way better than I expected.. Do not hesitate to order.
By Jodi H.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
I was hesitant to order from an ad on Facebook but I am so glad I did.. I ordered a picture and a blanket and it arrived way better than I expected.. Do not hesitate to order.
By Jodi H.
Quick turnaround
By Shawn
Received my first order, loved it, and ordered another for a dog lover!
By Abby R.
The picture I ordered for my boyfriend turned out absolutely adorable! They look exactly like our dogs!! They were also sent really quick!
By Amber B.
Picture is beautiful!! Bought for a friend for a Christmas gift and it arrived earlier than expected! Didn't have the greatest pics to send of her two dogs, but the picture came out perfect!
By Sharon
My order came in incorrect. I feel that the support team had quick responses and the artwork does look really good. I am just bummed that it came in with the name spelled correctly and that it takes more time to get the item in. I appreciate the communication and quick responses when I contacted them. I would and will order again.
By Erica
Response from West & Willow· Dec 6, 2023
Hi Erica, Glad to hear we were able to provide you the service you deserve. 😁 We're so happy to have you as a member of the West & Willow family!
I received our framed portrait today and I honestly can’t believe how beautiful it is! It truly captures our Pico in such a special way. I can't wait to see my son’s reaction on Christmas morning 🩷
By D. G.
The turn around was so fast and the resemblance from the pictures to the art work is perfect!
By Joanna M.