Love the photo it came out perfect
Love the photo it came out perfect. Amazing Quatily!!
By Kaylee G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Love the photo it came out perfect. Amazing Quatily!!
By Kaylee G.
Ordering online was very simple. My picture arrived much faster than I expected. The picture absolutely captures Koa’s personality! I did have a hiccup with my digital download, however I emailed them and it was resolved in the same day. The quality is great! I also felt that the price was fair. Overall a great experience for something that I will treasure.
By Kristina
The first portrait was too light , so they re did it and this one is great!
By Janice B.
My picture turned out exactly like the photo I sent it and it’s such a memorable piece !
By Kristine S.
Great customer service!
By Erica F.
I would only recommend being able to see a preview of your finished product.
By Rita
Thank you, my friend loved her birthday gift.
By Amy L.
My wife loves it! Amazing details with the eyes and subtle colors of their fur. Nice job!!
By Chad B.