Obsessed with the portrait we received
Obsessed with the portrait we received! It looked exactly like our Nahla and the quality was great!
By Lmya
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Obsessed with the portrait we received! It looked exactly like our Nahla and the quality was great!
By Lmya
Pictures turned out great, and I am excited to give you as a gift!
By PJ
didn’t get to preview the portrait before it was sent. picture doing look exactly like what i was hoping for.
By Kelsey L.
Response from West & Willow· Aug 23, 2024
Hi Kelsey, We are very sorry about that. As of the moment, we don't have a system set up for preview yet. We are still working on making some internal changes based on your recommendations. 👍🏼
My daughter and granddaughter loved their picture! It was done beautifully and they will treasure it always.
By Lois F.
Looks so much like the picture
By Karie S.
Thanks for the beautiful print of my beloved Buddy. Delivery was fast and the white frame is a perfect fit in my home. Thank you!
By Brenda D.
West and Willow was very responsive to a problem!
By Beth W.
We are so pleased with our portrait. Ordering was easy and it arrived sooner than we thought it would. The portrait looks just like our boy!
By Carla