Really well made…LOVE the picture!
Really well made…LOVE the picture!
By Megan B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Really well made…LOVE the picture!
By Megan B.
West & Willow is AMAZING!! I absolutely love my pet portrait of my sweet fur baby, Harper!! Love displaying it in my home for everyone to see 🥰
By Ana A.
The finished product looks very much like my pet. Very well done. Nicely framed. Protected well during shipping and completed in a timely manner.
By Barbara B.
Amazing product love everything about it and how beautiful the picture is.Absolutely recommend it.
By Karla O.
The print was pixelated and I never received my digital copy.
By Customer
Response from West & Willow· Sep 10, 2024
Hi Aubrey, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
They did my beloved pup justice with the amazing portrait that I will cherish forever. Thank you West & Willow. <3333
By Mandy
This is our second West & Willow print. They make a great way to remember a pet who has crossed the rainbow bridge. The quality and accuracy is above and beyond expectation. I’d recommend West & Willow to family and friends.
By Tony H.
Beautiful finished product and excellent timing on delivery.
By Andrea F.