Great gift
I’ve ordered several of these over the years as gifts. They are beautiful, and I’ve been really impressed with customer service.
By Erica
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
I’ve ordered several of these over the years as gifts. They are beautiful, and I’ve been really impressed with customer service.
By Erica
The picture was absolutely perfect and looked just like my Lucy! Perfect Gift !!
By Kassandra Zess P.
Thank you . Our first painting was a little off with the color, and you were able to correct it with a new painting. This was a gift to a friend who recently lost their pup, and they were so touched. Thank you again.
By Sonya C.
The portrait was stunning and it came quickly!
By Brooke S.
Perfect way to honor our pets, and keep their memories alive. Nice quality and fun depiction of the photos submitted. I also appreciated that they were able to work with a 30 year old photo and create a beautiful image!
By Susan G.
Pictures is great. Looks exactly like Frankie.
By Linda O.
Mika is perfect is but I’m a little disappointed with Lola. She looks good but she is just not quite right.
By Melody F.
Just received my photo and absolutely love it. And my family members will be ordering ones of their animals now. And didn’t take as long to arrive then I thought it would.
By Brianne A.