Quick communication
Quick communication, a small error in the product was quickly fixed
By RR
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Quick communication, a small error in the product was quickly fixed
By RR
MY PIC OF MY BOYZ WAS EVERYTHING I HAD HOPED FOR AND MORE I ABSOLUTELY LOVE IT
By Kim A.
Wonderful product and service. Couldn’t be happier. Thank you!
By Kellie
The company was thorough and fast with my order. It was a gift and she loved it!
By Casey M.
Good coloring,but the photo seemed off balance in the picture.
By Karin W.
The artwork was fantastic, but the frame was very cheap, and the hanging bracket was not secured properly so I will have to fix it before hanging. I will order just the print next time and frame it on my own.
By James
Fast shipping, great result. Was a gift for my parents and they absolutely loved it.
By Scott
Amazing and fast customer service!
By Olivia B.