Amazing quality and experience!
Amazing quality and experience!
By Ashley W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Amazing quality and experience!
By Ashley W.
My dearest boy passed away recently. I wanted to find ways to honor him and the profound impact he had in my life. You guys captured every single small detail of him. It made me cry. I stared at the portrait for a long time. Thank you for your professionalism !
By Gabriel De A.
Bought 5 different pics since Christmas. Thrilled with all of them. The last one came damaged. You guys were outstanding in getting me a replacement. No questions asked. Would highly recommend West & Willow.
By Terry-Lynn
Great experience, the team was very attentive and got me a great product!!
By Sloan
Their fast service was definitely appreciated.
By Celeste C.
Got a very odd picture of my dog and still awaiting the new redesign. Disappointing for the price
By Upasna K.
Is been moren than 3 weeks and I have not receive my order
By Luis R.
So amazing! Quick and perfect!
By Gen H.