Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
444 reviews
WesLend FinancialSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Why Choose WesLend Financial?Since 1999, Lenox/WesLend Financial's dedicated service, expertise and dependability not only keeps our customers by our side but also brings us referrals from their family and friends. With so many loan options including no closing cost options* and low rates, our services are able to help a wide range of people obtain their homeownership goals. Our multiple mortgage loan options include: No closing cost mortgage loans*, Fixed and Adjustable Rate mortgages, FHA, VA, USDA and Jumbo mortgages as well as Reverse Mortgages. Let's achieve your financial goals together. *No closing cost options are NOT available in Washington.NMLS #3304We'd love to see you on our site!Get My Free Mortgage QuoteNo Closing Cost MortgageGet Today’s RatesRead Our Blog
WesLend Financial (weslend.com) has 444 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
444 approved reviews, newest moderated first
very knowledgeable staff very helpful at ever step of the way kind courteous
By Gary
Response from WesLend Financial· Jul 27, 2017
Thank you Gary for allowing WesLend Financial to assist you with your mortgage needs. Please let us know how we could be of service in the future.
Ryan Beacham and Lakhena Lay were great throughout the loan process. The emails and automation of the paperwork were simple and easy to follow. Both of them were great at answering my questions and explaining any potential issues. All the records and paperwork were extensive, but I learned a lot and now I am more prepared for future purchases. I would highly recommend Ryan and Lakhena to my friends and family to any future purchases.
By Nathan
Response from WesLend Financial· Jul 27, 2017
Thank you Nathan, we will pass on this wonderful feedback to all of the Lenox Financial team. We are thrilled that Ryan, Lakhena and the entire Lenox Financial team were able provide such a great experience. We look forward to working with you again.
While there was a few tense moments, the folks at Lenox Financial made it all happen. Communications were an issue at times but it all worked. Cudos to Brad Cejka, Lisette Guillen and Geri Malikovich for getting it done!
By Stephen
Response from WesLend Financial· Jul 28, 2017
Thank you for your feedback Stephen. The entire WesLend Financial team will be thrilled. We will be sure to pass along the feedback to them. We are happy that we were able to assist you with your mortgage needs. Let us know if we can be of future assistance to you.
Easy peasy! From start to finish, this was easy. The Lenox folks were always available, responsive, and helpful.
By Michael
Response from WesLend Financial· Jul 26, 2017
We strive to make mortgage easy and we are thrilled your Lenox Financial team was able to assist you with your mortgage needs. Thank you for your valued feedback Michael. Please let us know if we can be of assistance in the future for yourself or your friends and family.
Everything was great,friendly,quick and professional.
By John
Response from WesLend Financial· Jul 21, 2017
We appreciate your feedback, John and we are happy that we were able to assist you with your mortgage needs. Please let us know if we could be of service in the future.
My husband and I had a wonderful experience dealing with Mark Hazelhorst at WesLend Financial. He was extremely professional, knowledgeable and kept us informed every step of the way through our refinance process. He was quick to return calls and answer any/all questions we had. I would recommend using WesLend Financial for your future needs.
By Elizabeth B. St. Louis, M.
Response from WesLend Financial· Jul 18, 2017
Elizabeth, we are so happy to hear you and your husband had a wonderful experience with Mark and the WesLend Financial team. Communication is important to us and we strive to make sure each of our borrowers are well-informed. Thank you for choosing WesLend Financial for your refinance and we look forward to working with you again in the future.
While the process started out well, it became increasingly more difficult and less customer friendly. WesLend failed to provide frequent and seamless loan approval status updates as was originally promised. Candidly, we are very disappointed in the service we've received and are seriously considering withdraw of our loan application and moving our business to another lender / provider.
By Aubrey
Response from WesLend Financial· Jul 18, 2017
Thank you for your valued feedback Aubrey. Customer service is our top priority and we truly regret that your experience with us has not been satisfactory. Every loan is different based on your individual needs. So that we can address any of your questions/concerns further, your Mortgage Advisor will be contacting you. Please provide us with the best time to contact you at [email protected]. Thank you.
Brad Cejka has been excellent to work with! His professionalism and responsiveness are second to none. Great experience!
By David
Response from WesLend Financial· Jul 18, 2017
Thank you for your feedback David. We strive to make every interaction with WesLend Financial excellent. We look forward to serving all your future mortgage needs.
