I singed a contract with them for $1200…
I singed a contract with them for $1200 to transport my truck. When it’s 2 days before pick up they call me and say there is only one driver and it will be $1600 now and I needed to sing a new contract. I was born at night but not last night. This place is a scam do not give them your money.
By Randy A.
Response from We Pro Auto Transport· Aug 12, 2024
Our quotes are estimated prices based on vehicles currently being shipped that are similar in size and type and travel similar routes to yours. Because we are a broker, we do not set the final pricing. We do our best to have our customers' vehicles enticing enough for a carrier to want to ship. Once a carrier locates a car on the national board, they can contact us with a price offer for shipping any vehicle of ours. When a carrier makes an offer on a shipment, it is our job to communicate that to you. Sometimes, the offers can be lower as well as higher but they are usually close to your original estimate. The carrier's offers include pickup/delivery eta and price. As the broker, we only pass that offer/information on to you, and you make the final decision. You do not have to accept any one particular offer. If the dates or rates do not fit your needs, we will just let those drivers know and keep looking for the next carrier that works better for you. We work very hard to explain this to every customer via email, website, and phone. Moreover, I am sorry to hear that your experience with us was not that good, yet we are constantly working on improving our services. Thanks for understanding!