True Customer Delight!
Monica has been wonderful and so very helpful throughout our crowdfunding experience. There have been a few glitches/learning curve and she's always prompt to revolve our issues. Thank you Monica!!!
By Natallie C.
Saturday, November 7, 2026 · Customer reviews of US businesses

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787 reviews
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WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
787 approved reviews, newest moderated first
Monica has been wonderful and so very helpful throughout our crowdfunding experience. There have been a few glitches/learning curve and she's always prompt to revolve our issues. Thank you Monica!!!
By Natallie C.
The fundraiser I donated to was closed down and I immediately received an email saying I'd be credited (still waiting for that, though when I emailed them (Dia, the lovely person on the other end), told me it takes 3-7 days. She even told me why the fundraiser was closed down, which was very nice (I was only curious). Thanks!
By amybeth4
Wepay cancelled my account without any explanation. Within 48 hours if emailing them asking why they closed it my account was reopened. Dia with customer service was very nice and very helpful!!
By Tricia T.
I had a technical issue with my login and contacted Customer Support. Monica stuck with me and got everything resolved. Thanks Monica!
By H. J.
I needed help connecting my new email account to my existing WePay/Meetup account. Skylar was very helpful in making this happen in an efficient and effective manor. Thank you!
By John D.
We had to use WePay because honeyfund wanted to go through a third party... I was hesitant as they keep a certain percentage... for example if we get a $400 gift in our name... we actually only get $388.40. Now, that is not that bad...however setting up your account is AWFUL! We set up our banking info the first time and how many times we want our funds on WePay to be transfered to the bank (which we did weekly) and that NEVER happened. In fact we have to log on EVER time and put in our bank information etc all over again. We are getting married and have so many people donating that it is frustrating having to reset our account every time. We contacted support and have yet to hear back. I do NOT recommend Honey Fund or WePay....
By Kiel P.
Response from WePay· Oct 19, 2017
Sorry to hear about this! A Customer Delight agent will be reaching out to you to get this corrected!
I had a slight issue with verifying my business and tucker from the accounts department was amazing he resolved my situation fast and professional and really cared about my business as if i knew him for years definitely reccommend using this business great down to earth customer service.
By Revision Home N.
Jeffrey at WePay was very helpful and knowledgeable. I needed a receipt for my bosses CC statement right away. He got it to me the next day! Thanks Jeffrey, your the best! Lori Weir Executive Assistant to President/CEO of arc Thrift Stores 720/355-0723
By Lori W.