WePark InMiamiReviews of weparkinmiami.com

Terrible service. Phone#always goes to voicemail which box is full. Text and emails are not answered. Arrived to parking area on 650 NE 2ave and there were 50 people on line waiting to be checked in by ONE person so they could be transported to the cruise lines. Upon arrival to the port we waited over 45 mins for a pickup without success and since the phones are never answered we ended up taking a taxi. When I mentioned my frustration upon arrival to the parking garage nobody seemed to care. Not worth at all a single cent. Not even worth a star.

Not enough drivers working. Waited over 45 min for pick up do to one driver. Van was unsafe. Brakes were grinding. Numerous passengers were cut by exposed metal from seatbelt mechanism.

If I can give them no stars I would ! We got to the parking and waited one hour to be transported. Horrible! No organization whatsoever.

First the location is wrong, we went to 888 NE 2nd Ave and it was really located in 650 NE 2nd Ave. We were almost late for the boat. Then when we came back from the vacation, it took the driver over 1 hour to pick us all up and we were a huge group waiting outside in the heat. I will not use this parking nor refer them to anyone.

I wish I could give zero stars. The shuttle service is awful. Waited an hour for the shuttle to the ship after the vans kept taking passengers from other ships and leaving our line full. The way back was worse. After waiting for an hour and a half we had to grab a taxi (it was also hard to get an Uber). They stopped picking up from the port even though the shuttle that was full saw that there was still a full line of people still waiting when it left. Everyone in line tried calling and no one answered. They also state they don’t pick up after 11 am, so at 10:30 we had to find other options. Highly suggest Premier or SafeWay. Those were the vans that kept coming around and around. Plus you won’t have to spend the extra money getting a taxi or Uber.

Their advertisement said it was Valay parking. It was not. The attendant that gave us the parking ticket said to park on level 6 but unloading your luggage was on level 7 before you parked. He gave no such instructions. The address of the garage sent in the reservation email was 850 2nd Ave and the garage is not at that address. The drivers of the vans took 20 minutes to figure out which van to put us in to take us to the port. They got into an argument over who was going to which terminal. The pickup was much better.

It was so simple. We drove up and presented the reservation and QR code, parked and proceeded to the van pickup area. The van arrived quickly and dropped us off in less than 10 minutes at the port. Someone from the ship was waiting at the drop point to take the tagged luggage onboard. Upon coming back the van was waiting right where he dropped us off. It was such an easy process and the price was perfect. We will definitely use them again

Will try to NOT USE this WeparkinMiami parking service again. Long, slow check in process at parking garage. Long wait at parking garage for a shuttle which caused us to miss our scheduled check in time with our cruise. Upon disembarking the cruise, we stood waiting for an hour with NO SHUTTLE. Not the fault or responsibility of WeparkinMiami, but no taxis available either. So, we pulled three big suitcases and some smaller luggage two and one-half miles (yes, 2.5 miles) which includes up a bridge, full sun and very warm. It was exhausting. Twice the next day I called WeparkinMiami's phone number listed on their website with no answer and their voicemail was full. Terrible ending to my retirement celebration cruise.