Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
650 reviews
wemax.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.
wemax.com (wemax.com) has 650 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 332 reviews with 5 stars · Clear filters
Super fast shipping
By Erick C.
Response from wemax.com· Mar 28, 2023
Hi Erick, Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us! Best regards, WEMAX
I got the 120" floor rising unit in feb 23, 2023. Looks great amd was easy to operate. Very stable. On March 7, I report via email, the screen on the upper corner was getting loose. After some back and forth to show them a video of what is happening they sent me a video from the factory on how to fix the issue. The screen apparently got loose from the double sided tape that was installed. I did the step by step instruction they sent me. It was in chinese and I could not understand it but the way he was showing it can be followed clearly. Wish there was sub-titles in english. I was able to bring it back together again as it was an easy fix. I used a stronger double sided tape and got back the screen together again. The response of the support team was great and they re-assured me when I was waiting for the solution. Thanks Wemax!
By Eduardo M.
Response from wemax.com· Mar 23, 2023
Dear Eduardo. Firstly, deeply so sorry for all the inconvenience this may cause you before. Secondly, thank you very much for your willingness to cooperate and help us solve the problem together. We are very sorry that we did not process the audio because we were in a hurry to send you a video. Your operational ability is also excellent! If you have any questions, please do not hesitate to contact us. Best Regards, WEMAX
Firstly, had trouble with receiving the product I ordered. But thanks to the customer support.They really helped me to get my product after all these troubles.
By Nabamita B.
Wemax INOVA & 120" Screen - Projector is in use for 3months now and we love it. Screen did arrive late and we were given few options like credits, refund etc., to choose because of the delayed shipment. We went with the option that worked for us. Customer service was responsive. I do recommend the product
By Anyonymous
Response from wemax.com· Mar 24, 2023
Hi Anyonymous, Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us! Best regards, WEMAX
Great wireless, rechargeable camera. Video quality is very good and app works very well. Thank you for the great product and very quick shipping.
By Miguel
My projector came in and was packaged very well, and very easy to set up. I like that it’s not too bulky. The sound and image are great, during the day or night. It is a little loud but you only notice it when your not actually watching anything. Overall, I would buy another one. The ordering experience was a breeze and I have no issues so far.
By Vandora P.
Response from wemax.com· Mar 24, 2023
Hi Vandora, Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us! Best regards, WEMAX
Excellent product, great price, trustworthy site.
By F.C.
Response from wemax.com· Mar 15, 2023
Hi F.C, Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us! Best regards, WEMAX
Better quality than expected.
By HECTOR S.
Response from wemax.com· Mar 15, 2023
Hi HECTOR , Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us! Best regards, WEMAX
