My purchase was cancelled without any…
My purchase was cancelled without any justification.
By Raisa C.
Response from wemax.com· May 27, 2022
Yes, because that's the deal only for US customers. Sorry about that.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.
wemax.com (wemax.com) has 650 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 196 reviews with 1 star · Clear filters
My purchase was cancelled without any justification.
By Raisa C.
Response from wemax.com· May 27, 2022
Yes, because that's the deal only for US customers. Sorry about that.
The product was never sent, they just refund the money
By Pedro
Response from wemax.com· May 27, 2022
Sorry about that, but this deal is only for US. Some one in our community shared it in the public, we have had to cancel those orders from other countries. Thanks
I purchased a refurbished unit after I spoke with them and they assured me it would ship that day. 2 days later I get told that they are out of stock and if I want to wait. I said ship me a new one and 2 days later I get offered a refund and they would email me when they get more in stock. Funny story when I first called them the person that answered said they no longer work for wemax and gave me another persons number. That should’ve been a clue not to buy online from them if they don’t even have their warehouse personnel in order.
By Unhappy C.
Response from wemax.com· May 25, 2022
Sorry to the troubles. We dismissed our previous team in US and now a new team took everything over. If you have any questions, feel free to call or email based on our website information. Thanks
wemax cancelled the order with no further reason
By Willian Weber B.
Response from wemax.com· May 25, 2022
Hi, William, we refunded your order cause that product is out of stock, we should send a notification after refund. I'm very sorry about that. Any questions, feel free to email us any time.
My purchase was canceled without reason. I'll never buy from this site again.
By Fábio F.
Response from wemax.com· May 24, 2022
Sorry about that~Your order had been cancelled because the product is out of stock in your country, too hot to fuflill the orders. And our aftersales team should send a nofication to explain the reason in your email, please check. Your understanding and consideration will be highly appreciated. Thanks!
Not a serious store
By Rodrigo
Response from wemax.com· May 24, 2022
Can you give us more details?
My purchase was canceled without any contact with me. Not was provided any justification to cancel
By anderson F.
Response from wemax.com· May 24, 2022
Sorry about that~Your order had been cancelled because the product is out of stock in your country, too hot to fuflill the orders. And our aftersales team should send a nofication to explain the reason in your email, please check. Your understanding and consideration will be highly appreciated. Thanks!
Company cancelled my purchase without any reason, just sent me an email after days informing that a reimbursement had been scheduled. The real reason according to a deals website is that they offered free shipping to Brazil and later regretted, reason why cancelled all purchases from Brazil with no reason.
By Danilo
Response from wemax.com· May 24, 2022
Sorry about that~Your order had been cancelled because the product is out of stock in your country, too hot to fuflill the orders. And our aftersales team should send a nofication to explain the reason in your email, please check. Your understanding and consideration will be highly appreciated. Thanks!