Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Masks as advertised and delivered on time. I should probably have bought more...
By Sue
Response from WellBefore· Jan 19, 2022
Your commitment as a customer is much appreciated, Sue! We look forward to serving you again in the future!
I just got my second order and these are great masks. I ordered the regular size the first time and they were fine, but a bit big for my small feminine face. So, I ordered the small size this time and they are perfect!! Very well made, comfortable and all individually packaged. I am about to order more because I placed a small order to make sure they fit before buying too many. They do leave a bit of a line on your face when you first take them off, but that means the seal is good and they are doing the job that they are intended to do. Great product.
By Carol
Response from WellBefore· Jan 19, 2022
We would like to thank excellent customers like you for your support, Carol! We couldn’t do it without you!
My order arrived within a few days after purchase. They sent emails informing me on the status of my purchase. I'm very satisfied with the process and the fit of my masks. Thank you, Janet
By Janet
Response from WellBefore· Jan 19, 2022
Thank you for your business, your trust, and your confidence, Janet! It is our pleasure to work with you.
I’ve ordered masks from here for a while now for myself and my family. Great masks available.
By Marybeth S.
Response from WellBefore· Jan 19, 2022
Thank you for shopping with us, Marybeth! We take pride in your business.
Products are well packaged and always if very good quality. Delivery is rapid, also. Great company!
By Elsie D.
Response from WellBefore· Jan 19, 2022
Thanks for choosing us, Elsie! We appreciate the opportunity to serve you.
Ordered on the 12th. Paid for expedited delivery. As of the 18th tracking shows all they have done is print the label. Hardly what I would call expedited delivery.
By Steve M.
Response from WellBefore· Jan 21, 2022
Dear Steve, thank you for your honest comments about your order. We are sorry to know you felt this way. Due to the current COVID situation, logistics have been affected and the volume of packages is in constant increase, some shipments could present delays thereof. The Pre-shipment status means we have fulfilled your order, put the label on it, and now it is in the hands of the carrier waiting to be scanned. This happens because carriers scan entire trucks or trailers instead of every single package so even though it may say Acceptance Pending, it could be on its way to be delivered, and from our side, we packed it and processed in the 48 hours after the order was received. This can be a bit confusing, we totally understand, and we hope this had not affected your experience with our products at least. If you have more questions, do not hesitate to reach out to us. We will be looking forward to your reply. Stay safe.
Excellent company all around! Thank-you!
By Guitg
Response from WellBefore· Jan 19, 2022
We genuinely appreciate your business, Guitg! and we’re grateful for the trust you’ve placed in us.
Easy to order, reasonably fast delivery.
By Jason B.
Response from WellBefore· Jan 19, 2022
Thank you for putting your trust and confidence in our company, Jason! We won’t settle for less than the best for you!
