Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Quick delivery. Good customer service. Very reasonable prices.
By KenR
Response from WellBefore· Feb 26, 2022
Thank you for appreciating what we do and offer! Your safety and satisfaction means the most to us.. We're always here to provide only the best!
I couldn’t find masks that fit well but customer service was very attentive.
By JC
Response from WellBefore· Feb 26, 2022
Thank you for appreciating what we do. Your satisfaction and safety means the most to us! We're always here for you!
I ordered masks nearly 6 weeks ago and they have not arrived yet. I've contacted customer service and the invitation to write this review was the only response I've had back from them. I wish the masks would come in the mail, and if not I'd like my money back.
By Michelle O.
Response from WellBefore· Mar 1, 2022
Dear Michelle, we are sorry to know you had this issue with your order. Please note you sent us your request past Wednesday February 23rd, and we replied to it the same day twice waiting for a reply from you, and even called you today to have a small conversation and explain what happened with your package, but your number was out of service. We are sending you an email again. Please be sure to check your spam folder as well.
I had ordered the small KN95 (KN94 style) masks but the masks were too small for me since I had used the mask dimensions shown on their web site. WellBefore was nice to offer me credit for the masks so I reordered the black KN94 style masks in the regular size once they were back in stock. I'm currently waiting for my regular size masks to arrive. In general, these masks are well constructed and I like the adjustable ear loops. Also, the KN94 style masks are more comfortable along the cheeks than the typical KN95 masks.
By Kevin L.
Response from WellBefore· Feb 26, 2022
We appreciate you working with us Kevin. Rest assured we're always here to help as your safety and satisfaction means the most to us. We're always here for you!
Ordering process is easy, product is good, fast shipping!
By Lesley M.
Response from WellBefore· Feb 26, 2022
Glad to hear you found it easy and simple! We really appreciate that. Thank you for the 5 stars!
While the kid's masks are good quality, the petite size did not fit. We appreciate the great customer service provided by WellBefore and also the quick response and resolution. We will be shopping for other PPE products with WellBefore.
By kathleen L.
Response from WellBefore· Feb 26, 2022
We're always happy to help Kathleen! Your satisfaction and safety means the most to us. Thank you for the 5 stars!
I wear only your mask and they have kept me safe for two years. The quality is very good and I share your website with family and friends. I trust your products. Thank you for making Exceptional products.
By Hazel J.
Response from WellBefore· Feb 26, 2022
This means so much to us Hazel. Thank you so much for trusting us with your PPE needs! Rest assured our main goal is your safety and satisfaction. We're always here for you.
Product was shipped promptly.
By K W.
Response from WellBefore· Feb 26, 2022
We know how important these are for you and we aim to ship as fast as we can, Thank you for appreciating what we do! Stay safe!
