Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
The face masks we bought were of great quality. Enjoying wearing them as they are comfortable and last a long time.
By Maria
Response from WellBefore· Mar 8, 2022
Thank you so much, María. We're very happy to hear you are satisfied with the products and find their quality and comfort top-notch! Can't wait to hear from you again in the near future, stay safe.
on time, good quality, cheap ish
By Mia T.
Response from WellBefore· Mar 8, 2022
thank you for sharing your thoughts with us. We are always trying our best to provide the best we can offer and sincerely appreciate your trust and support. Stay safe!
Fast, excellent turnaround. Tests work great, masks are top-notch.
By Jody O.
Response from WellBefore· Mar 8, 2022
Thank you for sharing your wonderful experience, Jody! We’re happy to hear that you are happy with the quality of our products! Take care. :)
Great stuff -- BUT it takes longer to process the order and ship it out than the shipping takes. So far both orders haven taken 2-3 weeks minimum to arrive. That is 1990s order to delivery time. I get products from overseas faster.
By Argo
Response from WellBefore· Mar 8, 2022
Thank you for the feedback, Argo. We're glad to hear that products are great for you! Rest assured that we are always finding ways to improve on our services and your feedback about the shipping is highly appreciated. Stay safe!
The received N95 masks were not comfortable and could wear it for log time during travel. I tried to reach customer service during last week of Jan'22 to get replacement KN-95 masks instead. Hoeever, there seems to have been a glitch in their customer handling during that time. Jeff Rojas did reach me back later. I had a great interaction with Jeff and very promptly Jeff did not only take care of the issue by refunding the original order that was uncomfortable, and also is sending 5 complimentary KN-95 masks for the inconvenience. The customer interaction has been phenomenal. I will for sure buying from WellBefore any needs in the future.
By Siva
Response from WellBefore· Mar 8, 2022
It’s great to hear that you had such a positive experience with Jeff! He'll be grateful to know his hard work has paid off! If there’s anything we can do to serve you further, let us know.
I am happy with the face masks and they came when promised. Very nice company to order from.
By Fran
Response from WellBefore· Mar 8, 2022
We’re thrilled by your amazing review! Thank you so much for leaving such kind words about our company, we sincerely appreciate receiving such warm words.
Excellent customer service. Great product quality!
By Shirley
Response from WellBefore· Mar 8, 2022
Our team will be happy to hear they've provided an excellent experience for you. Thanks for your 5-star review! We sincerely appreciate your feedback.
Best masks for hearing aid users. Also comfortable and sturdy. Very pleased, especially because I don’t see masks going away for good. Will purchase again ( just waiting for black to be restocked).
By Natalie J.
Response from WellBefore· Mar 8, 2022
We’re thrilled to hear the N95 masks have worked out great with your hearing aids. It makes our day to know our items are performing as expected.
