Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Tests were in stock and shipped on time. Great experience
By Robert S.
Response from WellBefore· Mar 24, 2022
Good news for us Robert! We sincerely hope you continue being safe! Thanks for taking the time to share your thoughts.
Masks arrived as advertised. Good fit. 3D masks don't label actual mask as KN95, just specified on packaging.
By MBL
Response from WellBefore· Mar 25, 2022
Thank you for your feedback! We're happy to hear you are satisfied with the fit of the masks. It is a part of our KN95 3D design to include the "Wellbefore" embossing only, however, we have made sure to provide a "Certificate of Conformity" in each individual packaging of our KN95 masks to assure our customers of our product's legitimacy. If you have any questions, feel free to reach out to us at any time! Stay safe.
The quality is excellent and the company stands behind their products. Initially I wasn’t sure if I should buy these from the company or just buy from the local big box store but I can assure you it’s well worth it. The product descriptions are accurate and if they ever fail your expectation the company makes it right 100 times over. Thanks for helping me keep my family safe
By Mask up F.
Response from WellBefore· Mar 24, 2022
Thank you for being a part of our Wellbefore Family we are truly happy to know our masks fit great for all your family members and that your experience with us has been five stars we are here to help in any way we can and want to thank you for your kind words!
Great fit, great service. :)
By Brooke N.
Response from WellBefore· Mar 24, 2022
Dear Brooke, Thank you so much for your positive comments. We are pleased that you are enjoying our products and services. We are always gleeful to serve you. All the best!
The personal touches that your company do are outstanding. I really like the masks. I have two comments. I wish the masks were not individually packaged as it adds to garbage in the world. I also wish the metal in the mask was closer to the edge of the mask rather than an inch in. I do like the color choices. I like the ability to fit the mask at the ears. I feel safer wearing my masks. Thank you. CAROLYN JONES
By CAROLYN J.
Response from WellBefore· Mar 24, 2022
Dear Carolyn, thank you for your kind words and wonderful reply. Please note we have heard all of our customers' feedback, including yours, and we have made these updates to the 3Ds where the nose pin is closer to the top for a better seal. So, once we receive the new batches in the next month, you will start receiving them with the nose pin closer to the edge, and the individual wrap, you can rest assure they can be recycled. Regards!
On time and right
By Mark J.
Response from WellBefore· Mar 24, 2022
Thank you, Mark! We're happy to hear the products arrived and were just as expected. We will always be here for you, offering the quality products our customers can always rely on. Stay safe!
fast shipping, excellent masks and test kits
By linda
Response from WellBefore· Mar 24, 2022
So good to hear you has such wonderful experience with us Linda. We always do our best to provide a 5 star service. Thank you so much!
Received our order quickly and very pleased with the quality of the masks!
By Melissa
Response from WellBefore· Mar 24, 2022
We're very glad to hear of your wonderful experience with us Melissa! Thank you for appreciating what we do and offer! Stay safe!
