Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Excellent product and excellent service!
By Abygale
Response from WellBefore· Apr 1, 2022
We thank you for sharing your experience, Abygale! We’re happy to hear the products are working well for you! Stay safe. :)
A+++ great transaction, best product, excellent customer service. Thank you!
By Nikki K.
Response from WellBefore· Apr 1, 2022
Aww, thank you for your kind words, Nikki! We’re happy to be of service and we’re glad to hear the products are working well for you! Take care. :)
Masks look amazing quality and I love the individual packaging. However sizing is not appropriately advertised. Size ‘SMALL’ masks marked for age 5-8 were too small for my average sized 5 and 7 year old girls. I bought so many masks that will go unused only to wish I had purchased the ‘REGULAR’ marked as suitable for age 9-12. This is very misleading, who could have imagined the small size would be too small for my 5 year old.
By Farnaz Y.
Response from WellBefore· Apr 1, 2022
Hi Farnaz, we are sorry to know the average small size didn't fit to your child. We hope that, before placing your order, you were able to see the measurements of the masks as well shown on site and that appear when a size is selected. As well, we provide an illustrated guide in the product's description to guarantee the masks will fit and how to do a measurement at home to confirm the standardized size we distribute fit your child's face. We understand very well that not everyone will fit to the same size or to the most common ages the masks were tested and fit, and that was the reason which we made our site this friendly to confirm many times if the sizes fit. That said, we expect the masks for your next purchase will fit a bit better once you have made the measuring. Regards.
I thought it was a little hard to breathe in, but the masks are otherwise well-fitting and comfortable around my face. They're made really well; good quality material and packaged nicely. Love that the straps go behind the head instead of the ears! Price is reasonable. I'm happy with the purchase overall.
By danielle C.
Response from WellBefore· Apr 1, 2022
We appreciate the honest feedback, Danielle! We’re happy to hear that you are happy with the quality of our products! Take care.
I've ordered from WellBefore twice now (after reading about them in the NYTimes) and I've been so impressed by their prompt and high-quality service. The masks I've purchased have been great... I actually found a new favorite in their slim KN95s. The first time I ordered, I was moving and asked them to please ship it asap... and they did! Thankful to have found a reputable company in WellBefore!
By Natalie S.
Response from WellBefore· Apr 1, 2022
Thank you for this wonderful review, Natalie! We know how important our products are to the well-being and health of our customers. We are glad to hear you have found your new favorite in our KN95. Stay safe. :)
Great service! Ordered these masks for travel on the plane. Have not used yet but very pleased with the quality.
By Paula D.
Response from WellBefore· Mar 31, 2022
Thanks for this review, Paula. We're glad to hear that the quality of our masks is satisfactory to you. Stay safe! :)
Ordered Covid masks. Very prompt delivery and great quality.
By Tom P.
Response from WellBefore· Mar 31, 2022
We appreciate this review, Tom! We’re happy to hear that you are happy with the quality of our products! Take care. :)
The masks are great - fit my smaller face well. Delivered quickly! Would definitely do business with them again!
By Pam
Response from WellBefore· Mar 31, 2022
Great review, Pam! We’re glad to hear that the masks are working well for you! Stay safe. :)
