Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
These masks are more comfortable than most.
By Virginia
Response from WellBefore· Apr 8, 2022
Thank you for sharing your review, Virginia! We’re glad to hear that the masks are working well for you! Take care. :)
WellBefore is so amazing! Our organization was in need of masks and they were so kind to send us 2,000 masked. Our members and staff are so very grateful for the donation! Thank you!
By GEMS
Response from WellBefore· Apr 8, 2022
GEMS, we appreciate you for the wonderful review and for the things that you're doing to help many people! We’re happy to hear the products we sent will help many people in your organization and the people you're helping. Stay safe! :)
I have always been pleased with my orders. Quality products and great customer service.
By Carla J.
Response from WellBefore· Apr 8, 2022
We appreciate the recommendation, Carla! We’re happy to hear the products are working well for you! Take care. :)
Faster than expected delivery. Comfortable to wear. Already a repeat customer.
By Hayleigh
Response from WellBefore· Apr 8, 2022
We thank you for your continued support, Hayleigh! We know how important our products are to the well-being and health of our customers. We aim to turn around and ship orders within 24 hours! Thank you for this wonderful review! Stay safe. :)
The package of gloves was supposed to be XL. They're too small.
By GARY
Response from WellBefore· Apr 8, 2022
Hi Gary, we are sorry to know the gloves ran out smaller than expected. After checking your order details, you've placed an order with the gloves in size Large, not X-Large, thus the reason they ran out smaller. We went ahead and sent you out the order confirmation again so you can confirm this information. Hope this helped to clarify things. Stay safe.
Well before was recommended by a friend. Once I ordered masks for my daughter and they arrived they were smaller size for her, 7 year old so I got the small. I contacted customer care once I realised she couldn’t use them, I got an immediate respond and in just a few days I got the correct size masks for my daughter. I would use WellBefore again as the price matches the quality of product and great customer service.
By Phylis
Response from WellBefore· Apr 8, 2022
Thank you for sharing your experience, Phylis! We’re doing our best to make sure our customers are only getting the best products and services. Thank you for appreciating what we do. Stay safe! :)
Nothing happened
By Debra L.
I've been using WellBefore for a long time now. Their products are excellent, their prices are competitive, and their customer service is great. I recommend them highly.
By Nancy F.
Response from WellBefore· Apr 7, 2022
Hey Nancy! Thank you very much for your support throughout these tough times as well as for sharing your feedback on our products and company's services. It is certainly a pleasure to work with you. Stay safe!
