Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Good gloves! I bought the vinyl gloves for a variety of uses, from food prep to light cleaning. They hold up well and don't tear easily.
By Emme
Response from WellBefore· Jul 12, 2022
Thank you for sharing this, Emme! We’re happy to hear the gloves are working well for you! Stay safe. :)
Excellent service, excellent product.
By Joseph A.
Response from WellBefore· Jul 12, 2022
We appreciate you for your kind words, Joseph! We’re happy to be of service and we’re glad to hear the products are working well for you! Take care. :)
I have had a lot of trouble finding masks that fit me. Most ride up under my eyes so much that I cannot see well. So I tried the KN95's that come in small, medium and large. It turns out that the small size is too small for me. I can't get a tight fit with it. I also wanted a mask that folds, for putting in a suitcase for travel. So got the Harley Commodity L-188 model. These ride particularly high into my eyes, but when I cut off the extra masking above the nose piece, they fit well and tight. I would give this one 5 stars, even though we are told that modifications compromise the masks. Doesn't really seem to be true on this one.
By Ellen A.
Response from WellBefore· Jul 12, 2022
Hi Ellen, thank you for your honest comments about the Harley masks. Although we do not manufacture them, we appreciate your feedback for other customers. If you allow us to provide any suggestion, the best option in your case would be to make a self measurement of your face before making a purchase of masks, and comparing the dimensions with the data we have on site so you can determine which is the best option for you. We algo provide a picture on our masks' description that shows what could be the best way to measure the face to get the right or most approximate size that fits well. We hope this had helped, and let us know if you have any question through our customer service channels. Best regards,
The N99 respirator is well constructed, seals well to the face, and is not uncomfortable to wear. The adjustable head straps could be a bit longer. Once in place on the face, the mask is not particularly easy to remove. Its most appropriate use would probably be any situation where a mask needs to be worn without interruption for several hours. Because of the head straps and the snug fit to the face, there is a "hassle factor" if wearing the mask in any situation where it needs to periodically be taken off and put back on. I purchased it to wear primarily during air travel (domestic flight connecting with a transatlantic flight) and in the departing, connecting, and arriving airports. I did find it a hassle to remove and put the mask back on when necessary to eat or drink and when required to show an unmasked face to clear immigration. This mask is sold in a box of 10, of which I used only one. The remaining 9 masks are unworn and I wish I could return them, but because they are not individually wrapped I fear that I cannot, as the returns policy states "In order for products to be authorized for return, the products must be untouched, unused, in the original packaging and in the same condition as they were shipped." This description to the 9 unused masks in the box, but obviously I had to open the packaging to remove the one mask that I wore. I would appreciate clarification of whether or not the remaining 9 masks can be returned since the packaging has been opened and the masks are not individually wrapped.
By Ellen
Response from WellBefore· Jul 13, 2022
Hi Ellen, thank you for your kind words about our products and services. We are so happy to know the masks are comfortable for you to wear and thanks for your feedback about the straps. About how easy these are to be taken off, we are afraid to clarify the design is made according to the basic standards required for these masks to be NIOSH certified, for which we are unable to provide any modification on them to make the masks easier to be removed off, but since we understand this situation, and knowing most flights accepts the standard KN95 masks as the most basic protective mask they accept, we strongly suggest our KN95 masks with standard or adjustable earloops which are for a daily non specialized wearing and can be taken off much easier than regular N99 that are made for some environments that, as you mentioned, are not to take off the masks that frequently. Finally, as for the return, you are right about the returning as these masks can't be accepted as the original box was opened to use 1 of these, and for safety reasons we can't accept the return of the 9 remaining. We hope you understand the reasoning behind this. We expect this had clarified your concerns, but if you have any other, do not hesitate to reach out to us through our customer service channels, and we will be more than happy to assist you. Best regards!
Masks fit well my 3.5 and 5 yrs old children. And shipping is quite fast! My kids are happy, and so am I.
By Elena M.
Response from WellBefore· Jul 11, 2022
We're super happy to know that the masks are well-fitting for your children and everyone is happy with them! We know how important our products are to the well-being and health of our customers so we aim to turn around and ship orders within 4-48 hours! Thank you for this wonderful review, Elena. Stay safe. :)
Excellent, authentic & excellent fit. Very comfortable
By Nan
Response from WellBefore· Jul 11, 2022
Thank you for the awesome review, Nan! We’re glad to hear that the masks are comfortable and working well for you! Stay safe! :)
I’m very satisfied with the KN95 masks. They fit well and are comfortable.
By Jane L.
Response from WellBefore· Jul 11, 2022
Awesome, thank you for sharing your experience, Jane! We’re happy to hear that you are happy with the quality of our products! :)
My package got lost in the mail and they were so kind and responsive in getting my order replaced without needing to go through the payment process again. Ordered more supplied from them a week later. Absolutely love this company.
By N. H.
Response from WellBefore· Jul 11, 2022
Hi N, We are sorry to hear that your package got lost. However, we are so glad that our solution has been processed successfully for your satisfaction. It is our aim to take care of you during the whole process. Thanks again for your support, we are here for you. Best regards!
