Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Fast shipping, quality product.
By Erin
Response from WellBefore· Aug 9, 2022
Thank you for this wonderful review!, Erin We know how important our products are to the well-being and health of our customers so we always aim to ship out within 24-48hrs. . Stay safe!
My experience with WellBefore has been so excellent and professional from the outset. They have answered all my questions in an extremely timely and thorough manner, with enthusiasm and professionalism every time. I feel safe and protected wearing their KN95 masks, having found them through a New York Times article on counterfeit masks and which ones to buy. WellBefore was listed as a legit company. I recommend their products in this ongoing pandemic.
By Alexandra E.
Response from WellBefore· Aug 9, 2022
Aww, thank you for your kind words, Alexandra! We’re happy to be of service and we’re glad to hear the products are working well for you! Stay cool and safe!
As always, the product I ordered was exactly as shown on the website and definitely meets my needs. Ordering from this business is always easy with good customer service.
By Peggy B.
Response from WellBefore· Aug 9, 2022
Aww, thank you for your kind words, Peggy! We’re happy to be of service and we’re glad to hear the products are working well for you! Keep safe. :)
Excellent service and quality products. I’m a loyal customer!
By LW
Response from WellBefore· Aug 9, 2022
Dear LW, We are so honored to keep providing you with a marvelous customer experience and wonderful products for your liking, comfort, and satisfaction. Best regards!
I am an adult with a small face. Before buying the KN953D mask for petite faces I called Wellbefore with a question. I measured to be a size small but was concerned because I have a large nose. The person I spoke with said it would not matter. She was wrong. The mask presses down on my nose and is uncomfortable. I think I needed the next size up for extra space.
By Marna M.
Response from WellBefore· Aug 10, 2022
Hi Marna, we are sorry to know you had this bad experience with our products. If you allow us to clarify, after reading your case and communication with our agents, the masks are measured in flat dimensions (height x depth x width) and not by round areas. Starting from there, the agent tried to suggest to use a ruler instead of a measuring tape as this will help to have a better understanding of the length needed, from the base of the nose to the tip, to determine which mask won't tight your face so much. By any means our intentions were to provide any inaccurate information, and we hope this helped to clarify things a bit better, but if you have more questions, let us know. We will be more than happy to assist. Stay safe.
Received this product quickly, it is of good quality, I would order this again from this source.
By Robin
Response from WellBefore· Aug 9, 2022
Dear R, We are so pleased that you have received your items in a timely manner but also that they are what you have been seeking. Thanks again for your support. Best regards!
I bought some N95's and KF94's. Great fit and very durable. They are the only masks I wear in public and on transportation.
By GAIL R.
Response from WellBefore· Aug 8, 2022
Thank you for sharing your experience, Gail! We’re happy to hear that you are happy with the quality of our products! Stay safe. :)
Love WellBefore masks—wear them everywhere!
By Maud L.
Response from WellBefore· Aug 8, 2022
That is wonderful to hear! Thank you, Maud, for trusting in us for this very important everyday need. We will always be here for you! Stay safe.
