Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Excellent product. Informative website that’s easy to navigate. Prompt and efficient service. Highly recommend!!
By Toni A.
Response from WellBefore· Aug 28, 2022
We're super happy to know that you find our products excellent. Thank you for the recommendation and take care!
Great product! Fast ship! Will recommend!
By Amy W.
Response from WellBefore· Aug 28, 2022
Thank you so much for the kind words and awesome feedback Amy! We always aim to provide 5 star products and services! Thank you for the trust! Stay safe!
Can’t imagine higher quality than the n95 masks from them.
By Cathy R.
Response from WellBefore· Aug 28, 2022
Thanks for this wonderful review Cathy! We're happy to know we could provide you with high quality N95 masks. Take care!
I saw what nice face mask my neighbor was wearing and go the infor to get some too. Not only did I not get what I ordered, I can't use the tiny masks they sent and then they indicated it was going to be resent each month which I did not ask for. What a waste of my money. Wasnt able to return as I am in middle of cancer treatments and have no ability to mail them back.
By Donna H.
Response from WellBefore· Aug 30, 2022
Hi Donna, we are sorry to know you had to face this hard situation and hope you can get out of it. Our prayers are with you. Regarding your issue, and after verifying your order is out of the timeframe for reporting and reading your situation, we wanted to make an exception for you, and although you mentioned you weren't able to pay for the return, we mention in our policies if an order will be processed, the return label is on us 100%. However, after requesting for the pictures and number of items you had, we never heard back from you again and instead received your review. We are sorry this had happened, and hope we can still receive a reply and help. Stay safe.
Unbelievable customer service. I contacted company due to an issue with my order and it was all remedied in under one hour online. I highly recommend them. It’s refreshing to feel confident making purchases online knowing your satisfaction is what it’s all about. Thank you to WellBefore staff.
By LINDA G.
Response from WellBefore· Aug 27, 2022
Dear L, Thanks for your wonderful appreciation about our products and services. It`s our pleasure to assist you above and beyond for your happiness and satisfaction. Thanks again for your preference. All the best!
Since the beginning of the pandemic I have been searching for a mask that is comfortable as well as effective…to no avail. Then I came across the mask from WellBefore that has adjustable ear straps. I am thrilled with the fit and the mask is so comfortable that it is easy to forget that I’m wearing it. Finally I have found a mask that I know is safe and easy to wear. Thank you WellBefore!
By Sheila C.
Response from WellBefore· Aug 27, 2022
Dear W, Wow! Thanks for your warm words, we are so pleased to hear that you have found in us a reliable product for your own protection, comfort, and satisfaction. Thanks again for trusting in us as your PPE supplier. Hoping to see you around pretty soon!
We've ordered from WellBefore a number of times. We finally decided to place a recurring order, with school starting. The KN95 Kids Masks (KF94 Style) with adjustable ear loops are perfect for my 10 and 7 year old. They find them comfortable, light weight, and easy to wear for the duration of the school day.
By Karla D.
Response from WellBefore· Aug 27, 2022
Thank you for sharing your experience and for trusting us with your mask needs, Karla! We’re happy to hear that you and your kids are happy with the quality of our products! Stay safe. :)
I am a physician so have to wear a mask all day in clinic. These are so comfortable for me!!
By Julia J.
Response from WellBefore· Aug 27, 2022
Thank you for sharing your experience, Julia! We’re happy to hear the products are working well for you! Stay safe. :)
