Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
My experience with WellBefore masks is great. They ate comfortable and breathable. I like how the ear loops are adjustable. It’s really a great product.
By Erika A.
Response from WellBefore· Sep 3, 2022
Thank you so much for sharing your experience with our products! We are glad to see you find them trustworthy
The mask is perfect but I have been on a waitlist for a different color mask for 8 weeks! Why is it taking so long to get a black mask?
By L. M.
Response from WellBefore· Sep 3, 2022
We apologize for the inconvenience this may have caused, this is due to the high demand for our products, our stock is limited. Rest assured that we do take into consideration our customer`s needs so we can improve our processes and services. We appreciate your understanding and patience throughout this process.
I've ordered from them twice and had no issues. Masks are high quality and comfortable
By AB
Response from WellBefore· Sep 3, 2022
Thank you for sharing your experience, AB! We’re happy to hear that you are happy with the quality of our products! :)
I cannot review what I have not received
By Christina T.
Response from WellBefore· Sep 3, 2022
Thank you for letting us know about your concern, Christina. Our team will be reaching out to help resolve this for you. Stay safe!
These masks have kept my family safe from COVID. They are comfortable, convenient and economical. I highly recommend as a means to decrease risk of infection.
By Sora's F.
Response from WellBefore· Sep 2, 2022
That is a huge compliment! And we thank you for all the trust, we are glad to see you and your family took the decision to be safe and we are here to support you the best way we can. We hope to see you soon
The mask are off good quality but it takes far to long be delivered. I got an email that my package had shipped but it's been nearly 2 weeks and still no package
By A.L.
Response from WellBefore· Sep 2, 2022
Hi Akil, thanks for your honest comments and we're sorry to know you had these bad experience. We hope we can clarify the situation. After verifying your most recent order, placed on August 26th, the shipping method used was Economy by default for being a subscription purchase (which we are grateful for), and the said method takes anywhere from 5 to 10 business days to finish its delivery, and in your specific case, since the departure of the package from our facility on August 26th, and the final delivery date which is today September 2nd according to the tracking number, it's taking 5 business days to be delivered to your address. That said, we are happy to know your package will be arriving in the following hours, and if you ever need assistance, please do not forget to reach out to us through our customer service channels, we're 1 click away! Stay safe,
Great experience and great masks. Fit and color options are perfect.
By Caroline
Response from WellBefore· Sep 2, 2022
Yay, thank you for sharing your experience, Caroline! We’re happy to hear the products are working well for you! Keep safe. :)
WellBefore is a great, reliable company with excellent products you can feel safe and confident purchasing. And, their Customer Service is the best. I have told many people to use this company.
By JMM
Response from WellBefore· Sep 1, 2022
Thank you for the recommendation, JMM! We’re happy to hear the products are working well for you! Keep safe :)
