Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
I love these kn95 kids masks. Great colors and fit. It makes me feel safer sending my kids indoors at school.
By Mitch
Response from WellBefore· Oct 11, 2022
Thank you for sharing your wonderful review, Mitch! We’re happy to hear that you are happy with the quality of our kids masks! Stay safe. :)
Great prices, fast shipping, good quality products.
By K K.
Response from WellBefore· Oct 10, 2022
Awesome share, K! Thank you for this wonderful review! Keep safe. :)
I was looking for a KN95 mask that had large ear loops. This was for a trip from the east coast to the west coast, so I would be wearing the mask for a long time and it needed to be reasonably comfortable. The WellBefore mask with the adjustable ear loops did the trick. I put the elastic adjustment at the very end and it was big enough. I am not a huge person, but most masks get pretty uncomfortable after a while. I would highly recommend this mask as being very protective and reasonably comfortable. The nose adjustment gives a good tight fit. The reason that I marked it down one star is that any mask is only so good - I hate wearing them but recognize how important they are in limiting the spread of COVID.
By Jeffrey S.
Response from WellBefore· Oct 10, 2022
Dear J, Thanks for sharing your experience, we are so pleased to hear that our products have been a good option for you, especially for long trips. Furthermore, they do provide you with the protection required, for your comfort and safety. Thanks again for spreading the word with our dear community, we are here for you anytime you need us. Stay safe!
3D adjustable ear loop masks are very comfortable and the price is fantastic. Shipping is speedy.
By Cheryl V.
Response from WellBefore· Oct 10, 2022
Hi C, It`s wonderful to read that our prompt services and high-quality products are of your liking, but also, that they provide you with the comfort you have been seeking. Thanks again for your preference. Be well!
Wellbefore is amazing. I ordered the wrong size and wanted to exchange and they sent me the replacements for free because they care!
By L L.
Response from WellBefore· Oct 10, 2022
Dear L, We are so pleased to read that you are very satisfied with our products and services. Furthermore, we were able to assist you with a product more accurate to your needs. Thanks again for your support, best regards!
Still use this company as my go to source for masks but fail to understand why some products continue to remain out of stock for months and months. Latest acquisition of 4 ply masks has been disappointing. Ear loops break frequently.
By KGS
Response from WellBefore· Oct 10, 2022
Hi Karen, we are sorry to know you felt this way with our products and services, but happy we are still in your list to get your masks. In order to clarify about our business, although we are doing our best to increase the number of models available, honest truth is we hear a lot our customers, and the models that are most requested are the ones we focus in launching first, and thus the reason some models may have a small delay in being produced. Please accept our apologies if the model you were looking is still not in stock, but we will work as hard as possible to offer all of them in the near future. As for the issues you had with your masks, please keep in mind our team in customer service who will be there 24/7 available to help you with your issues and inquiries when you report to them, including any potential defective you find in your masks, straps broken included! We hope this had clarified your concerns, and please stay tuned for emails we will be sending out shortly to know a bit more about your experience. Stay safe!
Having read good reviews about this mask I tried it and while it is pricier than the ones I have been using, it is well made, fits great (especially on the sides of my face where they are often loose), is not as large and ugly as most and I love the adjustable ear straps.
By Vicki
Response from WellBefore· Oct 10, 2022
Dear V, Thanks for sharing your experience with our products, we are so pleased to read that they did provide you with the fit expected, despite of that you consider them as pricier. We do try to provide our customers with affordable prices. Thanks again for your business, we are here for you anytime you need us. Stay safe!
Product as described, and with very good quality. Service is great.
By Saman S.
Response from WellBefore· Oct 10, 2022
Dear S, Thanks for choosing us as your trusted source, we are so delighted to read that our products did provide you with a top-notch experience. Thanks again for your support. Best regards!
