Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Exceptional customer service! Very helpful and caring and truly concerned with customer satisfaction as well as their customers well-being. Thank you WellBefore!
By Sylvia C.
Response from WellBefore· Dec 4, 2022
We're overjoyed to know we could provide you with excellent customer service. Our customers are really important to us, so we try to do everything we can to help them. Thanks for the wonderful review and take care!
I really like the way the 3D K95 masks fit and how the ears loops can be adjusted. The mask fits very well and lies against the side of my face giving added protection. It is nice that the masks come in denim blue. My sister likes the other k95 and also in denim blue. You can get the masks that best fit you.
By Judith R.
Response from WellBefore· Dec 3, 2022
Thanks for this wonderful review! We're glad you found masks that fit you and enjoy the adjustable ear loops feature. Take care!
Had the exact product I needed at a competitive price. And the fast shipping was an added benefit.
By Diane G.
Response from WellBefore· Dec 3, 2022
It makes us super happy to know you found the exact products you needed through our company! We hope we can continue to serve you in the future. Thanks for this kind review and take care!
My GO TO place for masks and other gear. ALWAYS high quality, fast ship, and perfecto!
By Kim K.
Response from WellBefore· Dec 3, 2022
Thank you, Kim! For spreading the word. We appreciate your honest comments and are glad that our products provide the quality you expect. Have lovely weekend ahead!
The various types of WellBefore masks I tried were all excellent. The best I've tried in the last 2 years.
By Tyler S.
Response from WellBefore· Dec 2, 2022
Hi Tyler! It puts a smile on our faces to know that our masks meet your expectations, we work hard to provide our customers with safe and comfortable products. We apretiate your loyalty to our business, please stay safe and we wish you happy holidays!
Great masks and great service
By Claudia K.
Response from WellBefore· Dec 2, 2022
Thank you for sharing with us Claudia we are happy to hear this!
I ordered a small because most masks are too large but these were really small. I would call them extra small they did not fit me well and I will just have to give them away. I am an adult woman. I would say these are for a child
By Jane M.
Response from WellBefore· Dec 5, 2022
Hi Jane, thank you for your honest comments and review. We are sorry to read you had a bad experience with the sizing, and we hope you can let us clarify a few points: Regarding sizes, we are aware that maybe a size that fits someone, it may not to another because we do not fit the same, even from different businesses, and not all companies may use the same standards for their sizes selection. This is the reason why we always show the measurements of our masks on site and a small sizing guide, so our customers can do a self measurement and confirm if the size we describe as Small, Regular, or Large will fit them. With all that said, we also are happy to inform that, any type of discomfort with our products, our customers are more than welcome to reach out to our customer experience lines, from which you can ask for advise or ask for assistance with your purchases. Our lines are online 24/7! We hope all this information have clarified things up a bit more, but please let us reach out through email to give further information about your case and improve your experience with us. Stay tuned!
MARY ROOF Nov 29, 2022, 10:03 PM CST Very comfortable, soft on nose. The ear loop adjustments don't move. Easy to use with glasses. Highly recommended.
By Maria R.
Response from WellBefore· Dec 2, 2022
Wow, thank you for the recommendation, Mary! We’re happy to hear the products are working well for you! Stay safe. :)
