Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Appreciate the convenience and quality. I'm a 70-year-old female who ordered the kids' masks. They fit well. I do prefer the elastic to go over my head instead of behind my ears.
By Patricia A.
Response from WellBefore· May 1, 2023
Hi P, Thanks for rating your experience with us. It`s our pleasure to assist you anytime you need us. A team member will contact you shortly for further assistance. All the best,
Masks are good quality, came on time.
By Teasel M.
Response from WellBefore· May 1, 2023
Hi T, Thanks for sharing your rate. It`s our aim to provide you with high-quality products and services. Hoping to assist you again in the near future! All the best,
Great customer service and mask is high quality
By Marvin C.
Response from WellBefore· May 1, 2023
Thank you for sharing this with us Marvin! It is always wonderful to hear our customers are not just satisfied with the quality of our products but also with our services as a company. We deeply care for our customers after all and are delighted to see you satisfied with our company. Stay safe!
These are the only mask that fit my small face and they adjust. I wear glasses so the foam nose padding is a must for me. I am also immuno-compromised so I will need to wear a mask in public always from now on. Excellent packaging and fast shipping. Our family only buys masks from this company. The quality is excellent!
By Tfran
Response from WellBefore· May 1, 2023
Thank you so much for your kind feedback, TFran! There's nothing we love more than hearing about our customer's experiences with the different items we provide. As a family-owned business, we perfectly understand the importance of having a wide variety of products with different models to provide a fit for each and every need. This way, we hope to provide our customers with numerous options where they can find the one that works just perfectly for them and their families. It is a pleasure to be here for you and your family, TFran! Stay safe.
We have been using masks bought from Well Before throughout the pandemic to the present. My dad was diagnosed with cancer in the fall, so my daughters, husband and I are continuing to mask when out in public, so as to not spread illnesses to my immunocompromised dad. Both my teen and tween, love the WellBefore masks- the tween likes the 3D style and the teen likes the KN95 style. Things I love about Well Before: easy to place an order; notifications of when products will arrive; timely arrival and quality products!
By Andrea S.
Response from WellBefore· May 1, 2023
Hi A, Thanks for sharing your detailed experience with us, we are honored to read that you and your family have trusted us as your reliable source. Hoping to keep providing you with a top-notch experience. Thanks again for your business! All the best,
Their KN95 masks fit perfectly as it should without gaps. Just tight enough and comfortable. Fashionable colors too. As a Nurse Practitioner I can say their masks are well made and protective.
By TS Nurse P.
Response from WellBefore· May 1, 2023
Thank you so much for your feedback! We are very happy to hear that, as a Nurse Practitioner, you find our products to meet the quality and comfort needed. Understanding the great importance of these items, we always aim to provide nothing but the best, all with a wide variety so our customers can choose a preferred color for the day. Hope to continue hearing from you! Stay safe.
I just discovered the Tranquility Personal Care Pads. I have been using pads for urinary incontinence for 10 years and during that time I have tried many brands and these are the very best. There is no bunching which prevents leaking. The package tells you how much liquid they will absorb and this is the first time I seen this with any brand. I have had issues with skin irritation and burning with some others but not with these comfortable pads.
By Sharon
Response from WellBefore· Apr 29, 2023
Thank you so much for this kind review Sharon and for sharing your experience with us!
I followed all the instructions, but my issue was never resolved. I am unable to change my forgotten password to sign in. Chat help was pleasant and timely, but no resolution.
By Wanda
Response from WellBefore· May 4, 2023
Hi Wanda, we're sorry to know this had happened. Please find in your inbox a reset password email. If this doesn't help, please reach out to us again and we will do our best o help
