Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
I've ordered from WellBefore several times and they always get the masks to me quickly and with the quality I've come to expect from them. I like dealing with them.
By P. J.
Response from WellBefore· Nov 9, 2023
Dear P.J! Thanks for your kind words, it elates us to keep working so hard in order to make sure that we can fulfill your highest requirements. Thank you again for your recurring business, we are here for you! Kind regards,
Both cost of premium and costs of meds.
By Janet B.
Response from WellBefore· Nov 9, 2023
Hi Janet, Thank you so much for taking the time to leave us a 5-star review! We truly appreciate it. Sincerely,
The covid test kits will be outdated in a few short months.
By Barbara K.
Response from WellBefore· Nov 9, 2023
Hey Barbara! We are so sorry to hear about this issue. Please kindly note that the EXP Date for the COVID-19 Test Kit is shared on the product's description box so that our customers can be aware of this date as well as other details concerning the specific test kit. In addition to this, you will also find a prompt that repeats this information, and after clicking on the "I agree - Add to Cart" button, you are acknowledging the information shared. If you have any further questions concerning an item, please feel free to reach out to our Wellness Advisors Team. We'll always be here for you. We sincerely hope this helps. Stay safe.
Good service
By Denise
Response from WellBefore· Nov 8, 2023
Hi Denise, We are so happy to hear that you are satisfied with our service. Thank you for taking the time to leave us a review! Sincerely,
These are my go-to masks
By Megan
Response from WellBefore· Nov 8, 2023
Hi Megan, We're so happy to hear that you like our masks! Can't wait to hear from you again, soon. Stay safe,
Good price on covid tests (with 6 of us needing testing, multiple times). Everything came as ordered!
By Sara C.
Response from WellBefore· Nov 7, 2023
Thank you so much, Sara! we are happy to hear this!
I have been trying to order BLACK KN953D mask, size Adult SMALL, for several months, and they have not been available to order on your site. I finally chose to order a set of KN953D mask, size Adult SMALL, in WHITE. However, I am disappointed with this item, since it looks like I am wearing a pair of men's white BVD underwear as a mask. Why can't you keep the BLACK KN953D mask, size Adult SMALL in stock?
By Laurie M.
Response from WellBefore· Nov 7, 2023
Our sincerest apologies for the inconvenience experienced, Laurie. We completely understand how upsetting it can be to be unable to order your preferred color. As a family-owned business, managing over 10,000 products makes it challenging to keep everything in stock--we want to assure you we are actively working to bring this and other unavailable items back as fast as possible! In the meantime, we kindly suggest waiting for the back-in-stock alert if subscribed. You may also feel free to check the other available colors such as Denim, Pink, Burgundy, etc., or reach out to our team of Wellness Advisors for any other maks that may fit your preference best. We hope this helps, stay safe.
The masks that I get on a subscription basis are well-fitting, packaged individually for easy distribution, and always arrive when expected. The subscription service is easy to alter as needed.
By long-time Seattle C.
Response from WellBefore· Nov 7, 2023
Dear Customer, Knowing that you are satisfied with your subscription makes us happy! we truly appreciate your support throught these years, thank you for being part of our family. Sincerely,
