Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
They were thicker then most pull up's
By Eddie S.
Response from WellBefore· Oct 19, 2026
Thank you for sharing your feedback! We’re glad to hear you found our pull-ups thicker than most. We appreciate you choosing WellBefore and taking the time to leave us a review!
Loved the product! It is perfect fit and I had no issues with delivery.
By SM
Response from WellBefore· Oct 19, 2026
Thank you so much for your wonderful review! We’re thrilled to hear that you love the product, found the fit perfect, and had a smooth delivery experience. Your support means so much to us, and we truly appreciate you taking the time to share your feedback! 💙
Most comfortable and reliable mask I’ve found. Products always arrive as expected. Shipping price for Hawaii is not cheap, at 11.99 for 20-30 masks. But the quality, comfort, and reliability to have a mask everyday at work keeps me subscribed. The only other thing I’ve had some trouble with was getting in contact with customer service to increase my subscription quantity. When I did get a response, they were quick to change my quantity. Overall, I highly recommend well before for their mask subscription service!
By Keala
Response from WellBefore· Oct 19, 2026
Thank you so much for your kind review and for being a loyal WellBefore customer! We’re so sorry for the trouble you experienced reaching our customer service team, and we appreciate your feedback regarding shipping costs to Hawaii. We’re always looking for ways to improve, so we’ll be sure to pass this feedback along to our team. Thank you again for your continued support and trust in WellBefore! 💙
Easy ordering and fast delivery time. Never have any issues with the masks I receive.
By Beryl
Response from WellBefore· Oct 16, 2026
Hi Beryl, thank you so much for leaving a 5-star review! We're happy to know that you find our ordering process simple, enjoy our fast delivery, and have had no issues with the masks you receive. Your satisfaction means a lot to us, and we're glad to be a reliable part of your routine!
I ordered the kids regular size that fits an adult smaller face perfectly. Great quality masks and I love the adjustable ear loops. Highly recommend.
By sue R.
Response from WellBefore· Oct 16, 2026
Hi Sue, thank you for sharing your experience! We're glad to hear that the kids' regular-size masks fit comfortably and that you're happy with the quality and adjustable ear loops. It's wonderful to know you've found a great fit, and we truly appreciate your recommendation!
The automatic delivery is wonderful
By Jessica H.
Response from WellBefore· Oct 16, 2026
Hi Jessica, thank you for your wonderful feedback! We're happy to hear that you're enjoying the convenience of our automatic delivery service. We always aim to make getting your essentials as easy and hassle-free as possible, and we appreciate you choosing WellBefore!
My product (which had a 3x markup…) got seized by customs and I will likely not receive it. Over a hundred dollars wasted because Well Before wants to make a profit. Will NOT be using Well Before again.
By Erica
Response from WellBefore· Oct 15, 2026
Hi Erica, We’re very sorry to hear your order was seized by customs, and we understand how disappointing that is. Customs decisions are made by the local authorities and are outside our control. Customs duties and fees are the customer’s responsibility, as noted at checkout, but we still want to help with this. Please reach out to us at [email protected] and we’ll work to resolve this for you promptly. Thank you for sharing your experience.
Very kind and professional. My order was taken care of quite promptly and efficiently too. My sincere appreciation!
By Ozie
Response from WellBefore· Oct 15, 2026
Hi Ozie, Thank you for your amazing feedback! We're delighted to hear that you had a positive experience and your order was handled promptly and efficiently. Your appreciation means a lot to us, and we look forward to serving you again!
