Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
The bottles of eye drops arrived quickly and well packaged. It was exactly the product I wanted.
By Kathleen B.
Response from WellBefore· May 1, 2026
Thank you so much for your five star review! We’re so glad to hear your order arrived promptly and in great condition, and that it was exactly what you were looking for. It means a lot to us to know we delivered a smooth experience. We appreciate your support and hope to serve you again soon!
Excellent company. Great quality masks. Love the variety of styles, sizes, and colors! This has become my go-to mask brand!
By Joy
Response from WellBefore· Apr 25, 2026
Thank you so much for your wonderful feedback. We’re really happy to hear you’re enjoying the quality, variety, and fit of the masks, and that we’ve become your go-to brand. That truly means a lot to us. We appreciate your support and look forward to serving you again anytime you need us.
The representative was so helpful and responsive and got my issue fixed quickly.
By Caleia T.
Response from WellBefore· Apr 25, 2026
Thank you so much for your kind words. We’re really glad to hear your issue was resolved quickly and that you had a positive experience with our support team. That means a lot to us. We appreciate you taking the time to share this feedback, and we’re always here if you need anything in the future.
Consistently great, immediate & friendly customer service.
By Julie W.
Response from WellBefore· Apr 23, 2026
Thank you so much for your kind feedback. We’re really happy to hear that you consistently have a great experience with our customer service team. Providing friendly and prompt support is something we truly care about, and it means a lot to know it’s making a difference for you. We appreciate your support and look forward to helping you again anytime you need us.
Great quality products at a great price. Customer service is always responsive, friendly, and efficient.
By Erica L.
Response from WellBefore· Apr 23, 2026
Thank you so much for your kind words. We’re really happy to hear you’re enjoying both the product quality and your experience with our customer service team. Your support truly means a lot to us, and we’re always here whenever you need help.
This is the BeSt smelling perfume. It’s hard to choose my favorite, but I love the sophisticated classic scent of 1928. 🖤 The customer service is excellent as well since I had trouble getting my discount code. They were so quick at getting it to me!
By Susan Kelnhofer N.
Response from WellBefore· Apr 21, 2026
Thank you so much for your appreciative words. It truly means the world to us that you love 1928 and appreciate its sophisticated, classic scent. Knowing it stands out for you makes us so happy. We are also glad we could quickly sort out the discount code for you. Making sure you have a smooth and enjoyable experience is always our priority. Thank you again for your support and for being part of our communi
I initially provided a five-star rating on TrustPilot, detailing the reasons for my assessment. Subsequently, Umer contacted me, pressuring me to alter my rating. It appears there was an oversight regarding the distribution of two distinct review requests. As previously communicated regarding my purchasing intentions, I will not be making any future acquisitions.
By Alicia
Response from WellBefore· Apr 13, 2026
We’re very sorry to hear about your experience and any frustration this situation may have caused. That was never our intention, and we sincerely apologize for how the follow-up was perceived. We always aim to support our customers and ensure their concerns are properly addressed, but we understand this interaction did not meet your expectations. Your feedback is taken very seriously and will be reviewed by our team. We truly appreciate you taking the time to share your experience with us.
I’ve had a positive experience with
By Angie S.
Response from WellBefore· Apr 13, 2026
Thank you so much for amazing review! We truly appreciate you taking the time to share your experience with us. It means a lot to hear that our team has been responsive and helpful—we always strive to provide the best possible support. If you ever need anything in the future, please don’t hesitate to reach out. We’re always here for you!
