Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Well Before masks come in wonderful colors besides offering excellent protection. I am one of the few who still masks in crowds, stores, and planes, and it's nice not to look like I am wearing a bandage on my face.
By Karen
Response from WellBefore· Oct 29, 2024
Thank you so much for sharing your feedback, Karen! We're honored to be able to keep you safe and add a bit of style to your everyday protection. We appreciate your continued support. Warmly,
The customer service of WellBefore is abundantly available. They've been incredibly kind and generous when I come to them with issues, and do their best to provide a positive outcome.
By Eli
Response from WellBefore· Oct 27, 2024
Thanks for sharing your wonderful experience while being part of our community. We aim to keep assisting you as much as possible! All the best,
The masks are well made and comfortable. Delivery took longer than I would have liked.
By Peter R.
Response from WellBefore· Oct 27, 2024
Thanks for sharing your experience, P! We are pleased to hear that our masks did meet your expectations! Hoping to see you around soon! Cheers,
PLEASE STOP EMAILING ME AND TAKE ME OFF MY LIST. YOUR TERRIBLE DELIVERIES ABOUT TO CAUSE ME TO LOSE MY PATIENT.SHE IS VERY UNSATISFIED WITH MY COMPANY AND HAVE MADE COMPLAINTS TO STATE!!! nOT TRUE JUST NOT TRUE1
By LaVette K.
Response from WellBefore· Oct 26, 2024
Hi LaVette! We understand your frustration and apologize for any inconvenience. As we tried to explain before, your order was delivered on time per the estimated date provided at checkout. We’ve also removed you from our marketing list, as requested. We’re here to help and encourage you to reach out if there’s anything else we can assist with. Thank you for your feedback, and we hope this clarifies any remaining concerns. Have a great day!
I am impressed with your service for mask suggestions and not using strict guidlines for automatic deliveries. The predictions for a Covid "season" are not clear to me at this point or for that matter influenza,etc.
By George
Response from WellBefore· Oct 26, 2024
Thank you for your feedback! We appreciate your kind review, we are happy to hear you are satisfied with your automatic deliveries, we are always here and happy to help! Warmly,
Love all the different designs. They're very comfortable and keeping our whole family safe!
By Kian D.
Response from WellBefore· Oct 26, 2024
Thanks for your kind words, K! We are thrilled to know that they did appeal to you! Hoping to assist you soon! Cheers,
I love the product and they have great customer service. I wear masks every day and I feel safe with this N95 in my profession.
By Faye
Response from WellBefore· Oct 25, 2024
Thank you for such a nice review, Faye! We are happy to hear your experience with us was great!
customer service was great!
By Susan T.
Response from WellBefore· Oct 25, 2024
Thank you for your kind review, Susan!
