Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
After the deadline, Customer Service made a gratuitous effort to adjust the items in my monthly order.
By Steve H.
Response from WellBefore· Nov 27, 2024
We appreciate your kind words, S! It's our goal to provide excellent customer service. Thank you for your continued support! Cheers,
I have a narrow face and appreciate the smaller size masks. Great masks and good customer service!
By Teri C.
Response from WellBefore· Nov 26, 2024
Thank you for your kind words! We're glad to hear the smaller-size masks are a good fit for you. We appreciate your review, we are always here and happy to help.
Fantastic customer service on top of great products! I needed to adjust a subscription order *and* change my address before my latest one shipped, and it taken care of immediately. The adjustable KN95s I get from Wellbefore are top notch. Lots of color options, minimal glasses fogging, and comfy, which is great for wearing them on the plane/train/etc. Still haven't had covid as far as I know! *knocks on wood lol*
By Asher
Response from WellBefore· Nov 23, 2024
We're so glad we could help! Thank you for your continued support. We are here for you! Cheers,
I recently moved and had a delivery mixup and WellBefore made it very easy to contact support and get everything squared away.
By Jamey
Response from WellBefore· Nov 23, 2024
We're glad we could save the day, J! Moving can be stressful, so we're happy to help make things easier. Thanks for your kind words. Hoping to assist you again soon! Cheers,
The only problem is that your items are of such high quality, everyone wants them. But they are ALWAYS worth waiting for!
By Mary K.
Response from WellBefore· Nov 22, 2024
We're so glad you love our products, M! Thank you for your continued support. We'll do our best to keep up with the demand! Cheers,
As always, my experience ordering, and using, the WellBefore masks has been excellent. The quality of the product is top-notch, and the process to order has has been simple and very smooth every time. I have been using the masks since quite early in the pandemic. Thank you!
By Peggy H.
Response from WellBefore· Nov 22, 2024
We're thrilled to know that you've had such a positive experience with our masks, Peggy. Your satisfaction is our top priority. Thank you for your continued trust in WellBefore.
excellent customer service
By Gia
Response from WellBefore· Nov 22, 2024
Thank you for your kind words, Gia! We are always here and happy to help.
Got everything I ordered
By Roger F.
Response from WellBefore· Nov 21, 2024
Thanks for sharing your experience, R! We are happy to keep providing you with a top-tier experience! Cheers,
