Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
We’ve been buying from WellBefore since the pandemic and service and quality are excellent.
By LDC
Response from WellBefore· Mar 4, 2025
Thank you so much for your continued support! We're thrilled to hear you're happy with our service and quality
Easy checkout, prompt delivery, great product.
By Christina L.
Response from WellBefore· Mar 4, 2025
Thank you for the excellent review! We're glad you had a smooth experience.
I've been getting these K95 masks since 2020, no problems with any of them. I've worn them for close to 24 hours on planes and forget I have them on. I prefer the fixed to adjustable earstraps as for me, the later did tend to come off the ears from time to time, no such issue with the fixed earstraps.
By Jenny R.
Response from WellBefore· Mar 4, 2025
Thank you for your long-term loyalty and for sharing your experience! We're thrilled to hear that our K95 masks have consistently met your needs since 2020. We're especially glad you find them comfortable for extended wear, even during long flights.
Well made product. Staff extreamly helpful .
By Vincent M.
Response from WellBefore· Mar 4, 2025
Thank you so much for your kind words! We're thrilled you're happy with your purchase and our staff's assistance.
Good quality masks in a variety of styles. Different price points and flexible subscription options.
By Sandra C.
Response from WellBefore· Mar 3, 2025
Thank you for your 5-star review! We're delighted to hear you appreciate the quality of our masks, the variety of styles, and our flexible pricing and subscription options. We value your support.
Prompt delivery of exactly what I ordered.
By Rhea W.
Response from WellBefore· Mar 2, 2025
Thank you for your feedback! We're glad your order arrived promptly and accurately.
I never got my package
By Sarah P.
Response from WellBefore· Mar 2, 2025
Thanks for sharing your experience with us, Sarah! We are sorry to hear about the inconvenience experienced with your masks. We have tried to reach you via phone without success. Please do not hesitate to contact us through any of our available channels: email, live sms, live chat, or over the phone. We are always happy to help!
Don't buy the KN95 masks that have the earloops. Mask gave me a huge rash on my neck. Should have stuck with the brand I usually get from Amazon.
By Karen S.
Response from WellBefore· Mar 2, 2025
Thanks for sharing your experience with us, Karen! We are sorry to hear about the inconvenience experienced with your masks. We have tried to reach you via phone without success. Please do not hesitate to contact us through any of our available channels: email, live sms, live chat, or over the phone. We are always happy to help!
