Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Great fitting masks! Easy to order
By Carl S.
Response from WellBefore· May 15, 2025
Thank you so much for your wonderful feedback! We’re happy to hear the masks fit great and that ordering was easy. We appreciate your support! 😊
Fast service
By M.
Response from WellBefore· May 15, 2025
Thank you so much for your kind words! We’re thrilled to hear you appreciated our fast service. Looking forward to serving you again! 😊
Customer Service is stellar. When I bought the wrong size mask even though I measured, they sent me an entire package of the small adult size. These masks are quite a bit shorter top to bottom which still works for me. They are enough smaller side to side that I can feel it--feels a bit small in comparison to the old standard size--but I think it's not too small. Since it's surprisingly difficult to find well-reviewed masks, I'll stick with WellBefore. Thank you! Follow up: now that I've worn the mask instead of just trying it on, it is too small. I guess my face is not a small adult. The mask feels as if it slips and slides when I talk. So, still searching for a mask that will fit my face (the previous companies I bought from seem to have disappeared).
By Jessica
Response from WellBefore· May 14, 2025
Thank you so much for the kind words! 😊 We're really glad the smaller size ended up working for you, even if it feels a bit snug compared to the standard. It truly means a lot that you're sticking with us — we’re always here if you need anything! 💛
I alway get great service and good communication.
By Martin E.
Response from WellBefore· May 13, 2025
Thank you so much for your kind review, Martin! We’re so happy to hear that you’ve consistently received great service and communication. Your feedback means the world to us, and it’s a pleasure serving you! Thanks again for your support, and we look forward to serving you in the future!
This is the only masks I buy, the N95. I use for yard work. Mowing grass and raking really kicks up a lot of airborne particles causing airway irritation so I try to wear when working outside. Indoor I use when vacuuming. The house gets extremely dusty with forced air heat. I also wear when cleaning out old files and items stored in bins for years. Old papers hold mold spores. My allergist recommends I wear a mask to avoid feeling unwell. It definitely helps and makes me feel less stressed when having to do anything that causes poor air quality. I highly recommend WellBefore products.
By KMo
Response from WellBefore· May 13, 2025
Hi KMo, Thank you so much for sharing your experience! We're glad to hear our N95 masks have been helpful for you both indoors and outdoors. Your feedback means a lot, and we're grateful for your recommendation!
The metal bands in the mask don’t bend correctly or were snapped in half during shipping? During manufacturing? So the mask slides around. Doesn’t seem very protective compared to other available masks, unfortunately.
By JH
Response from WellBefore· May 14, 2025
Thank you for your feedback, Justin. We’re truly sorry to hear about the experience you’ve encountered with your masks. We’ve reached out to learn more and would love the opportunity to review this with you. Please feel free to contact us anytime via email, phone, or chat.
Same masks I've used for a long time. Glad I found you!
By LD
Response from WellBefore· May 13, 2025
Thank you so much! 😊 We're so happy you found us too — and even happier to keep providing the masks you trust. Let us know if there's ever anything you need! 💝
Great products, these are my favorite masks
By pitythefoolwhodontmaskup
Response from WellBefore· May 12, 2025
That's wonderful! Thank you so much for your kind words and review. We're so glad you love them.
