Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
186 reviews
WellaWhiteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellaWhite makes at-home dental care products designed to help keep your teeth clean and your smile bright. The range covers everyday oral hygiene and cosmetic whitening, so you can build a complete routine at home.The WellaWhite lineup includes four products. The Electric Toothbrush offers multiple adjustable cleaning modes, including gentler settings for sensitive teeth and gums, and is rechargeable and easy to pack for travel. The Water Flosser uses a stream of water to clean between teeth and along the gumline, with adjustable pressure levels, quiet operation, and a cordless, rechargeable design that’s handy for braces and on-the-go use. For whitening, the Teeth Whitening Kit offers short at-home sessions of around 15 minutes that you can do while going about your day, and the Teeth Whitening Foam provides an easy way to help lift everyday surface stains from coffee, tea, and other foods.WellaWhite products are designed with sensitive teeth in mind and are simple to use as part of your daily routine. They work best alongside regular brushing and flossing, and are not a replacement for routine dental checkups.
WellaWhite (wellawhite.com) has 186 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
186 approved reviews, newest moderated first
Don't buy from this company! After ordering I was charged more than the website stated. I tried to cancel immediately but was told by the customer support agent that it's too late, the product has been packed and shipped already. That was 5 minutes after placing the order and 43 minutes before I received the order confirmation. What BS! I immediately put a stop on the payment via PayPal.
By Charlotte F.
Finger weg! Bestellvorgang wird ausgelöst ohne Bestätigung. Wollte dann sofort stornieren , man schrieb mir, der Auftrag wurde bereits verschickt (nach 10 Minuten).
By Manfred H.
Lassen mir immer wieder sehr viel Werbung in Form vom Spam zukommen. Wer solche Praktiken nötig hat, kann auch sonst nichts taugen.
By Julian P.
Keine Lieferung, Jeden Tag SPAM Mails
By Peter R.
This is a very poor quality product that looks good! The brush vibrates less than my broken Sonicare that I was replacing, very disappointing. I contacted the company saying that I wanted to return it and they said that they don't allow returns! What BS, a crap product that you can't return, what a scam. I have contacted my credit card to refund.
By Warren P.
Do not buy from this company!!!! They say you must replace the toothbrush heads every few months but you CANNOT BUY REPLACEMENT HEADS YOU NEED TO BUY A WHOLE NEW TOOTHBRUSH. Shocking environmental and customer syrategy
By Audrey
SCAM Do not buy! I tried to cancel the order immediately after placing and they told me it was too late but I could return after they arrived. Once received I emailed them for two days and they refused to let me return even though on the website it states they can be returned for a full refund. Do not believe anything they say. This business is terrible.
By Nancy
Beware of Purchasing from this Company ...Customer Service Representatives repeatedly chose to ignore my request and do not honour the guarantee the product I purchased (a water floss dental pik) was sold with... Over a period of three days dealt with there different customer service representatives requesting a refund for the above product which failed to recharge after only one successful recharge and two months of use. (The product was initally purchased at the end of June 2025 with a 12 month guarantee). All three representatives repeated responded to my request by completely ignoring the fact I was requesting a refund and instead apologising that the product could not be returned due to hygiene regulations. I acknowledged in return emails I understood that and repeated I was not asking for it to be returned but wanted a refund. I know they were just wanting me to 'go away' and in fact I have no power to go any further with my attempt to have my purchase honoured, but I would strongly recommend that other would be purchasers beware of this company. Their products may appear good but if a problem arises it may end up being a very frustrating, time and money consuming experience. There are other dental products out there that may be better purchases.
By Liz W.
