WebHostingPadReviews of webhostingpad.com

WebHostingPad.com support team is amazing, 5 minutes is the longest I have ever waited for a response to any of my concerns. They have always been extremely willing to resolve any of my website issues, evening non-host related problems, like discovering ad fixing bad codes. I host all my site through Webhostingpad.com for their impeccable support service. They are great!!

Technical support was quick to respond to my trouble ticket and my issue was resolved satisfacorily.

I have been using their hosting services for a couple months now, and ever since I've experienced very slow loading on their server. To make matters worse, my websites keep going down, and customers are unable to use the websites. I have no access to my websites, and they are currently down. I contacted support on Friday, and they have yet to get any reply from them. My experience has not been good, and I wouldn't recommend them to others. I have been with Blue Host for 5 years, using a shared server with the same 2 active websites and 1 inactive website, and have never had this kind of issue with slow speed and a lot of down time. I left that host because the renewal cost was too high. The other host before you told me they were able to handle the websites, and I purchased their large plan with unlimited space, which turned out to be a lie just like you! I purchased a 5-year hosting plan from you with the power plan plus package that offers unlimited space, so how am I using up resources that caused downtime and slow speed issues? When, in fact, you are selling a service that you are unable to accommodate and then have the audacity to turn the blame on the customer.  You are now admitting that you have limited resources after you collected my MONEY! Your reply displays the poor customer service that you truly offer. I'm still waiting on the hosting password to access the account so I can move my websites. Note to others: Some things they don't inform customers about until after the purchase. I lost all my emails when they transferred the websites, and they didn't believe it was important to inform me that they don't transfer emails until after the move. So, for those who have important emails that they wouldn't want to lose, save yourself the headache. I wish I had known before, because I wouldn't have purchased the package in the first place.

Good................................................

I've hosted two of my three web domains with Webhosting Pad for years. After major issues with the third, with another company, I am also moving it to Web Hosting Pad. Their people are amazing. They are willing to go above and beyond to help. They are always clear, patient, and available to help. Plus, their prices are lower than most. I recommend them highly and without reservation.

Ive use WebHostingPad support for many years now. They have ALWAYS been responsive very QUICKLY and have ADDRESSED all the problems / tickets I have submitted. This is what customer support should be GREAT JOB ALL THE TIME

I bought the shared hosting on 22th Aug 2023, they ask me to provide my Photo ID. I don't like to do this. Then they cancelled my account. I can't do anything when login. I thought they will return my money automatically. However, a week passed, no money back. Then I contact the live chat, they ask me to contact by email to billing department. I did it, and I opened a ticket. What a joke is no any reply to me. I contact the 7/24 live chat, they always ask me to contact billing department, no any help. And the ticket was closed too. At last, I write the last email to them, If they won't refund in a week, I will exposure my terrible experience on Trustpilot. Still no reply. They don't care.

The support is second to none, and what really matter in any business like this is the after-sales support. available 24/7 and professional.